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About the Role

The Insurance Coordinator's primary responsibility is to facilitate a seamless patient office experience, ensuring patients leave well-informed and prepared for their next appointment. This includes ensuring patients understand their treatment plan, insurance benefits, and assisting with financial arrangements.

Responsibilities

• Provide a smooth and seamless patient check-in/check-out.
• Answer patients’ questions and assist with intake forms.
• Responsible for insurance verifications, claims follow-up, and accurate communication to staff and patients regarding insurance coverage.
• Assist patient with financial arrangements.
• Phone coverage: answering phone calls, confirming appointments.
• Additional duties as assigned by the Practice Leader.

Requirements

• Minimum 1 year of experience in a dental office setting.
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing and bending.
• Must be able to lift <15 pounds at times.

Skills

• Dental insurance/billing knowledge required.
• Must exhibit outstanding customer service.
• Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
• Highly flexible, detail-oriented, reliable, and trustworthy.
• Dentrix experience a plus.

Work Type

• Monday - Friday 8am-5pm

Salary/Compensations

• The pay range for this role varies based on experience, credentials, and availability.

Benefits

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• Uniform allowance, as needed
• 401(k) Eligibility
• Continuing education opportunities
• Production-based incentives (when applicable)
• Clear pathways for growth within the practice

About the Company

• Westchester Dental Group proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth.
• Thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career.
• We welcome you to join us if you are drawn to working in a clinically-focused, patient-centric, fully digital dental office.
• Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.