About the Role
Lead, coach, and inspire a team of Verizon Wireless Retail Sales Associates. The ideal candidate will have significant experience developing employees, a track record of hitting sales and profit goals, and understands and can execute operational tasks at a retail center.
Responsibilities
- Building a positive, customer and goal-oriented environment.
- Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
- Meet or exceed both personal and team key performance indicators and volume goals each month.
- Coach team members daily to provide an exceptional customer experience.
- Develop team members' skills for career advancement within Your Wireless.
- Ensure assigned location operates under specific guidelines of both Verizon Wireless and Your Wireless.
- Ensure timely and correct execution of all promotional rollouts, inventory procedures, and other assigned duties.
- Set an example of personal and professional conduct for employees and others.
Requirements
- 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
- High school diploma or equivalent is preferred.
- Proof of achievement in prior sales roles and leadership roles is required.
- Ability to lead, coach, and inspire team members.
- Enthusiasm for retail, wireless technology and products, and customer service.
- Ability to travel to various locations in the assigned district as business needs dictate.
- Strong communication and interpersonal skills.
- Self-motivated and goal-oriented.
- Strong attention to detail and accuracy.
- Able to work evenings, weekends, and holidays with a flexible schedule.
- Must be 18 years of age or older and able to provide proof of work eligibility in the US.
Skills
- Leadership
- Coaching
- Sales
- Operations Management
- Customer Service
- Communication
- Interpersonal Skills
- Attention to Detail
Location
- Riverhead, New York
Work Type
- Full Time
Experience Level
- 2+ years of experience in a similar role
Education Level
- High School Diploma or equivalent
Salary/Compensations
- Up to $31.00 per hour or more including base hourly rate, commissions, and incentives
- Top Store Managers make over $100,000 per year
Benefits
- Strong base-pay
- Lucrative commission program for personal sales
- Unprecedented commission program based on overall performance of KIPs and sales volume of location
- Flexible Work Schedule
- 401k savings program
- Great Healthcare program
- Personal Time Off (Year 1: 5 days, Year 2: 10 days, Year 4+: 15 days)
- Employee discounts on Verizon Wireless service
- Employee discounts on devices and accessories
- Great and fun working atmosphere
- Significant opportunities to grow in the company
- Prizes and trips through sales contests
About the Company
- Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer.
- Operates 200+ stores across 17 States with over 400 employees.
- Motto: “Be really, really nice, know your $#%@, and always find a way,” guides the team to deliver a best-in-class customer experience through simplicity.
Equal Opportunity
- Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.
