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About the Role

CTG is seeking to fill a Technical Engineer II opening for our client, serving as a technologist for individual technologies or sets of technologies. This role involves working closely with management and senior engineers to implement and manage technical solutions, perform infrastructure reviews, and create/maintain documentation. The position requires independent interaction with business partners, facilitation of meetings, and mentoring less experienced engineers.

Responsibilities

Serve as a technologist for an individual technology or set of technologies.
Work closely with Technology management, senior Engineers, and support teams to implement and manage the design, development, and execution of technical solutions that meet current and future organizational needs.
Perform infrastructure reviews, implementation, and design activities.
Create and maintain support and architectural documentation, standards, policies, technical analyses, and testing documentation.
Independently interact with business partners at varying associate and management levels to clarify problems and opportunities and elicit business requirements.
Facilitate meetings and conference calls with vendors, internal staff, and senior technical professionals.
Mentor and coach less experienced engineers, technicians, and integrators.
Review documentation, proposals, and technical changes developed by less experienced staff.
Support quality testing of new software and new features.
Continuously expand knowledge of financial services trends, practices, and technologies.
Follow and promote industry best practices, standards, and procedures.
Maintain working knowledge of systems and services supported by the department and collaborate with senior technical staff to support elements of the service catalog.
Understand and adhere to risk and regulatory standards, policies, and controls.
Identify risk-related issues requiring escalation to management.
Maintain internal control standards, including timely resolution of internal and external audit findings and applicable regulatory issues.
Promote an inclusive work environment that supports diversity.
Complete other related duties as assigned.
Provide technical engineering and systems expertise across infrastructure, system design, architecture, and technology implementations.
Translate complex business and functional requirements into structured, high-quality technical solutions.
Analyze system specifications and requirements and develop appropriate implementation approaches.
Apply advanced troubleshooting, analytical, and problem-solving skills to resolve technical issues.
Understand how supported technologies interact with other systems and services.
Work effectively with business partners, vendors, architects, engineers, and support teams.
Develop and interpret architecture diagrams and technical documentation.
Balance independent work with collaboration in a team-oriented environment.
Adapt quickly to changing priorities, technologies, and business requirements.
Provide mentoring, coaching, and technical guidance to less experienced engineers, technicians, and integrators.
Review technical documentation, proposals, and changes submitted by less experienced staff.

Requirements

Combined minimum of 5 years of higher education and/or professional work experience in systems design, management, architecture, infrastructure, data management and interchange, or application development.
Experience supporting quality testing of new software and software features.
Ability to communicate effectively with business partners and technical teams.
Experience creating and interpreting architecture diagrams.
Ability to learn quickly and work effectively both independently and as part of a team.
Advanced technical, analytical, troubleshooting, and problem-solving skills.
Ability to solicit, gather, document, and analyze system specifications and requirements.
Strong written and verbal communication skills.
Understanding of server/client and virtual technologies.
Knowledge of industry and/or vendor technologies.
Ability to work effectively in a fast-paced environment.
College degree.
Minimum of 5 years of professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design, and/or development for complex applications.
Experience translating complex business and functional requirements into structured, high-quality implementations using industry-standard approaches.
Advanced knowledge of technical engineering concepts and methodologies.
Strong understanding of how supported technologies integrate with other systems and services.
Effective influencing and collaboration skills.
Process-oriented approach with strong logical-thinking abilities.
Adaptable and able to learn new technologies and processes quickly.
Experience working with financial services technologies, practices, and regulatory requirements.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Skills

Technical engineering
Systems expertise
Infrastructure
System design
Architecture
Technology implementations
Troubleshooting
Analytical skills
Problem-solving
Server/client technologies
Virtual technologies
Financial services trends
Industry best practices
Risk and regulatory standards

Location

Amherst, NY

Work Type

6 months

Experience Level

Minimum of 5 years of higher education and/or professional work experience
Minimum of 5 years of professional experience

Education Level

College degree

About the Company

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.
Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together.
Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.
With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions.
We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society.
Our culture is built by the people who work at CTG, the values we hold, and the actions we take.
It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities.
At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey.
For more information, visit www.ctg.com.

Equal Opportunity

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer.
CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law.
CTG is fully committed to promoting employment opportunities for members of protected classes.