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About the Role

As Associate Director, End User Product Management, you’ll lead the strategy, evolution, and experience of the platforms our attorneys and business professionals rely on every day. This role sits alongside peer leaders in Enterprise Messaging Systems and Desktop Engineering & Practice Systems — and playing a pivotal role in defining the future of end user technology across the firm. You’ll own a high-impact portfolio that includes iManage (document management), MoFo Connect (our intranet built on Infodash and SharePoint Online), and the Digital Employee Experience (DEX) Program — our firmwide initiative to measure, understand, and continuously improve how people experience technology at work. This is a role for a leader who thrives at both altitude and ground level. You’ll set product vision and roadmap, drive adoption and measurable improvements, build and mentor a high-performing team, and partner closely with stakeholders and vendors to deliver meaningful outcomes.

Responsibilities

Lead, develop, and scale the End User Product Management team, setting clear goals, coaching performance, and fostering a culture of accountability and continuous improvement
Establish consistent product management practices across the team, including roadmaps, requirements, vendor management, and adoption tracking
Own the strategic direction and roadmap for iManage, partnering with IT and overseeing upgrades, enhancements, and integrations across firm systems
Manage the iManage vendor relationship and drive adoption through targeted training, change management, and performance metrics
Set vision and governance for MoFo Connect (Infodash/SharePoint Online), ensuring a high-quality, engaging intranet experience
Lead vendor engagement with Infodash and guide day-to-day intranet operations, content strategy, and stakeholder alignment
Drive firmwide adoption and integration of MoFo Connect with iManage and Microsoft 365 to deliver a seamless user experience
Own and evolve the Digital Employee Experience (DEX) Program, using data and user feedback to identify issues, drive improvements, and report measurable impact across the end user technology landscape

Requirements

Bachelor’s degree in IT, Business, Computer Science, or a related field required
Advanced degree or certifications (PMP, ITIL, Microsoft 365, iManage) a plus
7–10 years of progressive experience in product management, IT systems, or related roles, with advancement into leadership
Law firm/Legal Experience preferred
Proven people leadership experience, including developing and managing product managers or analysts
Strong hands-on experience with legal technology, especially iManage or comparable DMS, within a law firm or professional services environment
Experience owning digital workplace or intranet platforms (e.g., SharePoint Online, Infodash), including governance, vendor management, and adoption
Familiarity with Digital Employee Experience (DEX) programs, tools, and data sources such as surveys, telemetry, and ITSM systems
Technical fluency across iManage, Microsoft 365, and end user platforms, with the ability to partner on integrations and architecture
Strategic, collaborative leader with strong vendor management skills and a consistent focus on delivering exceptional end user experiences

Skills

iManage
MoFo Connect
Infodash
SharePoint Online
Digital Employee Experience (DEX)
Microsoft 365

Location

San Francisco
Palo Alto
Los Angeles
San Diego
Denver
Boston
New York
Washington, D.C.

Work Type

Onsite

Experience Level

7-10 years of progressive experience in product management, IT systems, or related roles, with advancement into leadership

Education Level

Bachelor’s degree in IT, Business, Computer Science, or a related field
Advanced degree or certifications (PMP, ITIL, Microsoft 365, iManage) a plus

Salary/Compensations

New York, San Francisco, Palo Alto salary range: $184k to $257k
Los Angeles, San Diego, Boston, Washington, D.C. salary range: $175k to $244k
Denver salary range: $164k to $229k

Benefits

A variety of options for medical, dental, vision, life and disability coverage
Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care
Global wellness program, including free access to Talkspace and Calm apps
Annual community service day
Birthday holiday
Education reimbursement annually
Dedicated Talent Development team
Competitive annual profit-sharing contribution

About the Company

At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition.
About Us: https://www.mofo.com/about
Inclusion + Engagement: https://www.mofo.com/community/we-at-mofo
Commitment to Pro Bono: https://careers.mofo.com/careers-pro-bono
The MoFo Foundation: https://www.mofo.com/culture/mofo-foundation