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About the Role

Gallagher Bassett Canada is seeking a full-time bodily injury claims adjuster for their Scarborough Branch. This hybrid role involves investigating, evaluating, disposing, and settling claims, including general liability, product liability, property damage, and third-party auto tort claims.

Responsibilities

• Exercises proper judgment and decision making to analyze claims exposure, determine the proper course of action, and appropriately settle the claim.
• Interacts extensively with various parties involved in the claim process.
• Negotiates with solicitors and directly with parties to resolve claims within granted authority.
• Handles claims consistent with client and corporate policies, procedures, and 'Best Practices', adhering to statutory, regulatory, and ethics requirements.
• Documents and communicates all claim activity timely and effectively to support the claim file outcome.

Requirements

• Knowledge of accepted industry standards and practices.
• Analytical skills necessary to make decisions and resolve issues inherent in handling claims.
• Ability to successfully negotiate the settlement and disposition of claims, including interpreting related documentation.
• Strong coverage skills.
• Ability to multi-task and adapt to a changing environment.
• Time management skills.
• Strong organization skills with attention to detail and accuracy.
• Excellent verbal and written communication skills, demonstrating professionalism.
• Strong understanding of Microsoft Office programs (Word, Excel, PowerPoint).
• Exceptional customer service skills.
• Minimum of 5 years Bodily Injury Claims experience.
• Experience working in commercial lines claims and retail claims environments is an asset.
• Fully licensed in all provinces where claims are being handled or able to be licensed.
• Minimum requirement of completing CIP courses: C11, C12, C14, and C110.

Skills

• Critical thinking
• Problem solving
• Planning and organizing activities
• Client service
• Negotiation
• Effective verbal and written communication
• Embracing new challenges

Location

• Scarborough Branch
• Hybrid

Work Type

• Full-time
• Hybrid

Experience Level

• Minimum of 5 years Bodily Injury Claims experience

Education Level

• College/University degree or equivalent work experience preferred
• CIP designation preferred

Salary/Compensations

• Competitive compensation

Benefits

• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

About the Company

• Gallagher Bassett helps clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives.
• We are a team of fast-paced fixers, empathetic experts, and outcomes drivers.
• We are supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work.
• We are part of something bigger, a team that shows up, stands together, and leads with purpose.
• Gallagher Bassett Canada is poised for aggressive growth.

Equal Opportunity

• Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).