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About the Role

The Temporary Operations Administration Associate provides day-to-day operational, administrative, and project coordination support to PAL's Operations Department, ensuring efficient operations across the organization's network of sites by maintaining facilities, vendor relationships, operational systems, and administrative processes.

Responsibilities

• Provide support for key operational processes and maintain critical administrative management and reporting systems.
• Collaborate with the finance team to ensure vendor payment is made promptly.
• Order facilities, IT, and other administrative supplies and coordinate payment with Finance.
• Manage critical organizational and site service contracts (e.g., utilities, internet, insurance).
• Maintain relationships with vendors.
• Manage service request tickets submitted by sites and ensure status is up-to-date in systems.
• Communicate and coordinate logistics and scheduling with vendors and program staff to get issues resolved.
• Oversee vendor maintenance, repair, and improvement projects end-to-end.
• Triage, address, and escalate high-priority facility issues.
• Liaise with vendors to communicate needs and obtain work scopes and quotes.
• Analyze and assess competitive bids and make recommendations to operations leadership.
• Coordinate operations projects with administrative and program staff.
• Obtain and maintain facility regulatory and compliance documentation.
• Support leadership and collaborate across departments to implement new organization-wide operational systems and processes.
• Provide support and resolve issues during facility emergencies, acting as the main point of contact, triaging the issue, and escalating to leadership while keeping site staff updated.
• Support the development of policies and procedures and ensures policies are adhered to.
• Establish and maintain summary project tracking reports.
• Provide project management and implement best practice operational standards.
• Assist in completing current and future state assessments, root cause analyses, and present recommendations in a solution-oriented manner that supports decision making.

Requirements

• A minimum of three years of experience in administrative or operational coordination, operations management, or budget management.
• Experience within social service organizations is preferred.
• Self-starter with strong organizational skills and attention to detail.
• Highly professional and team-oriented with a passion for excellence and eagerness to help the department meet our goals.
• Ability to multi-task, prioritize, and complete assignments under strict deadlines with minimal supervision.
• Ability to travel across NYC locations.
• Ability to lift, transport, and install computer equipment weighing up to 40 pounds.
• Ability to travel between PAL facilities throughout New York City.
• Ability to work in offices, telecommunications closets, equipment rooms, and facilities undergoing renovation or construction.
• Ability to bend, reach, climb stairs, and work beneath desks or around technology equipment when necessary.
• Ability to remain stationary or work at a computer for extended periods while providing technical support.
• Employment with PAL is contingent upon successful completion of all lawful pre-employment requirements, which may include a background check.

Skills

• Working knowledge of spreadsheets
• Microsoft Office suite
• Building tracking systems
• Ability to run reports
• Customer service
• Vendor management
• Scheduling
• Purchasing
• Inventory management
• Facility management
• Building maintenance

Location

• New York, NY 10003
• Throughout New York City

Work Type

• Temporary
• Non-Exempt
• Up to 28 hours per week

Experience Level

• Minimum of three years of experience

Education Level

• Bachelor Degree in business administration, business management, or a related field

Salary/Compensations

• $25.00 - $27.00 Hourly

Benefits

• Temporary employees may be eligible for benefits in accordance with PAL's personnel policies and applicable benefit plans.

About the Company

• The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization serving as an effective, critical bridge between police and communities across all five boroughs of the City since 1914.
• PAL operates diverse programs for children as young as 2 years old to young adults, including Head Start, after-school programs, summer day camps, evening teen centers, college readiness programs, youth employment, and juvenile justice programs.
• A cornerstone of PAL’s youth development strategy includes offering competitive and recreational sports for children of all ages.
• At PAL, we’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.

Equal Opportunity

• At the Police Athletic League, we seek people who are talented, creative, and passionate about helping create a more inclusive city and better futures for New York City's youth.
• We're devoted to empowering communities and building the best places to work, and that goes for our own teams too.
• The Police Athletic League is an equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on any legally protected characteristic, including, but not limited to, race, color, religion, national origin, age, sex, disability, sexual orientation, gender identity, pregnancy, veteran status, or any other protected status under applicable law.