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About the Role

The Business Operations Bureau within District Maintenance and Fleet Division is seeking a highly motivated, organized, and tech-savvy individual to join our newly formed unit. This position will serve as a Maintenance Contract Manager and provides direct support to the Business Operations Manager.

Responsibilities

• Provide statewide administrative guidance for the Maintenance Division.
• Lead and mentor Maintenance Admin staff.
• Coordinate monthly cross-district meetings.
• Serve as the escalation point for complex issues.
• Standardize administrative practices, procedures, tools, and documentation.
• Oversee financial tracking and reporting.
• Monitor budgets and contract utilization.
• Analyze variances and recommend corrective actions.
• Ensure compliance with Agency, State, and Federal requirements.
• Partner on development and coordination of maintenance contracts statewide (specs, scopes, RFPs, amendments).
• Ensure contracting compliance, lifecycle management, and closeout.
• Verify deliverables, documentation, and proper utilization with district technical and program teams.
• Serve as lead liaison within District Maintenance for key systems (e.g., MATS, STARS, dTIMS, VISION, VAMIS, QueryDB, Power BI, VTBuys, GIS).
• Champion data accuracy, reporting standards, and system best practices.
• Provide operational coverage and functional support for District Maintenance administrative staff as needed.
• Ensure alignment with division priorities and the Agency's mission, vision, values, and goals.

Requirements

• Communicate effectively.
• Instill and maintain trusting relationships.
• Ability to shift priorities quickly and effectively.
• Observant and asks intuitive questions.
• Ability to work independently and as part of a team.
• Self-directed with the willingness to offer support.
• Experience working with the VISION system may be required.
• Only administrative work experience is qualifying.
• Administrative services includes functions that keep the organization running or provide resources for others to provide programmatic work (e.g., accounting, budget management, grant administration, finance, human resources, payroll, purchasing, or space management).

Skills

• Tech-savvy
• Data accuracy
• Reporting standards
• System best practices

Location

• Statewide

Work Type

• Office setting

Experience Level

• Supervisor of clerical or administrative staff
• One (1) year or more of experience as an Administrative Services Manager I with the State of Vermont

Education Level

• Bachelor's degree in accounting, business or public administration, office administration or a related field
• Associate's degree in accounting, business or public administration, office administration or a related field
• High school diploma

Benefits

• 80% State paid medical premium
• Dental plan at no cost for employees and their families
• 12 paid holidays each year
• Generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• State defined benefit pension plan
• Deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

About the Company

• The Business Operations Bureau leads and supports the administrative positions throughout the Maintenance section of the division.

Equal Opportunity

• The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills.
• The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.
• The State’s employment decisions are merit-based.
• Retaliatory adverse employment actions by the State are forbidden.