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About the Role

WORLDS® is seeking energetic, tech-savvy, and outgoing individuals to represent the company at immersive, cinematic projection shows. This part-time role focuses on ensuring a smooth and enjoyable guest experience, requiring reliability and strong communication skills.

Responsibilities

• Set up and take down signage, check-in tables, and merchandise displays.
• Charge devices.
• Greet and check in guests.
• Answer guest questions.
• Ensure a seamless audience experience.
• Facilitate merchandise sales.
• Track merchandise inventory.
• Report issues and request additional assets and merchandise.
• Monitor event flow.
• Quickly resolve on-site issues.
• Maintain timely communication with the Venue Operations team and venue staff.
• Relay concerns to the Venue Operations team.
• Provide feedback for improvement.

Requirements

• Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
• Strong verbal communication and interpersonal skills.
• Ability to take initiative and work independently.
• Comfortable working in a fast-paced, high-energy environment.
• Reliable transportation to and from the venue.
• Consistent availability for scheduled dates.
• Must be available for the specified schedule.

Skills

• Communication
• Customer Service
• Leadership
• Tech-savvy
• Problem-solving
• Detail-oriented
• Interpersonal skills

Location

• Schenectady, NY

Work Type

• On-Site
• Part-time

Experience Level

• Minimum 2 years of customer service or event experience

About the Company

• WORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant-screen theaters.
• Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.
• We expect respect and consideration for other team-members and our audience.
• We act with honesty and integrity.
• We foster a collaborative outlook and attitude.
• We encourage ownership of mistakes and learning opportunities.
• We promote open, honest communication.