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About the Role

ESBO is responsible for identifying, evaluating, and determining new opportunities within the CTV media industry, aiming to create scalable services and businesses on Samsung Smart TVs. The EU advertising team focuses on creating value for partners, advertisers, and agencies through unique insights into content consumption. The Client Solutions team delivers exceptional customer service for advertising partners and grows the client base for Samsung Ads European business across all ad products.

Responsibilities

Leverage communication and relationship-building skills to cultivate long-lasting partnerships with clients.
Act as a resource for the Italian Sales team, using in-depth understanding of data and capabilities to advise on campaign strategies and maximize the benefits of the Samsung Ads platform.
Provide outstanding client service throughout the sales and post-sales process, responding quickly to requests and troubleshooting issues.
Manage each phase of every campaign efficiently and transparently, keeping sales and the client updated.
Utilize available data to provide best-in-class post-campaign analysis with insights, learnings, and recommendations to drive revenue.

Requirements

Experience in an account management capacity at a media or technology company.
Experience in TV advertising, digital media, and/or advertising platforms.
Independent, self-starter, comfortable with ambiguity, and resilient.
Ability to work independently.
Excellent communication skills.
Ability to manage client relationships.
High level of comfort presenting campaign results to advertisers.
Superior analytical skills to provide campaign insights to internal and external audiences.
Strong PowerPoint & Excel skills.
Fluent Italian.

Skills

Communication
Relationship-building
Client service
Problem-solving
Analytical skills
Presentation skills
PowerPoint
Excel

Location

Hybrid

Work Type

Hybrid working - 3 days in the office and 2 days at home per week

Experience Level

Account management experience at a media or technology company

Benefits

Bonus scheme linked to individual, team and company performance
Car allowance
Private medical – single cover
Income protection
Enhanced pension contribution
Three volunteering days each year
Flexible benefit portal and contribution of £55 per month
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal

About the Company

ESBO (European Service Business Organisation) is responsible for identifying, evaluating and determining new opportunities within the ever-growing CTV media industry, with the goal of creating scalable services and businesses on top of the global footprint of European Samsung Smart TVs.
The EU advertising team is working to create value for partners, advertisers, and agencies through its unique insights into content consumption in the shifting media landscape.
The Client Solutions team is responsible for delivering exceptional customer service for our advertising partners and helping to grow the client base for the Samsung Ads European business across all our ad products, be they TV, Mobile or Desktop.
The Client Solutions team sits at the heart of the business and crucial to our success.
As a relatively new division of Samsung, there is huge opportunity to effect change.

Equal Opportunity

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.