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About the Role
The Document Management Administrator will work with the dynamic Titles team, performing a wide range of tasks and assignments to ensure the proper distribution of incoming and outgoing mail and Titles.
Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Receive, sort, and distribute incoming Titles and related paperwork received by all delivery services.
- Scan batched Titles into Salesforce in preparation for clerking.
- Responsible for preparation of outbound FedEx shipments consistently throughout the day.
- Work through Exceptions in Salesforce and update the titles case as needed.
- Perform a complete and comprehensive quality check to ensure accuracy of at least 99.6% of all outgoing titles daily.
- Identify, record, and solve title related problems by working with others inside the Titles Dept through effective communication.
- Perform outbound title bundling to ensure maximum efficiency.
- Perform other duties as assigned.
Requirements
- High School or GED - required
- 0 - 1 year(s) Relevant administrative experience
- Ability to read, write, speak and understand English.
- Must be able to pay strong attention to detail.
- Must be able to think outside of the box.
- High attention to detail and strong organizational skills.
- Comfort working in a fast-paced, high-volume office setting.
- Demonstrated ability to take independent initiative.
- Ability to stand for extended periods of time and lift up to 30 lbs.
- Ability to perform a variety of duties/ movements including, but not limited to :sitting, standing, walking, reaching, lifting, bending, stooping, kneeling, finger dexterity, repetitive motions.
- Ability to work in office, with extensive safety precautions in place.
Skills
- Quality Assurance
- Risk assessment
- Problem solving
- Research
- Analysis
- Decision making
- Effective communication
Location
- office
Work Type
- full-time
Experience Level
- 0 - 1 year(s) Relevant administrative experience
Education Level
- High School or GED
Salary/Compensations
- Compensation range for this position is listed in the "Job Details" section at the bottom of this posting. Final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
Benefits
- Multiple medical plans including a high deductible, low cost health plan
- Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
- Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
- Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
- Employee Stock Purchase Program with additional opportunities to earn stock in the Company
- Retirement planning through the Company’s 401(k)
About the Company
- ACV is a technology company that has revolutionized how dealers buy and sell cars online.
- We are transforming the automotive industry.
- ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions.
- We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable.
- We are disruptors of the industry and we want you to join us on our journey.
Equal Opportunity
- At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves.
- We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination.
- ACV is committed to being an equal opportunity employer regardless of sex, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- If you have a disability or special need that requires reasonable accommodation, please let us know.