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About the Role

The Senior Ad Operations Specialist is responsible for the end-to-end delivery of all digital advertising campaigns across Time Out's inventory, including managed service, direct display, and PMP setups. This role involves trafficking, troubleshooting, optimization, and reporting, crucial for meeting client expectations and maximizing sales revenue. The position is hybrid, reporting to the Director of Account Management and Operations, with two days per week in the office.

Responsibilities

Manage campaign setup and delivery across Direct, Programmatic (PG), LMS, display, high impact and DOOH, ensuring accurate setup and performance in line with North America revenue goals
Traffic third party tags across rich media, HTML and JavaScript, implementing keyword and block lists as needed
Troubleshoot campaigns, identify red flags early and ensure SLAs are met so assets and campaigns go live on time
Generate campaign and ad previews for client approval and flag creative issues for optimization within SLA
Own campaign reporting and analysis, including thorough end of campaign insights
Oversee inventory forecasting for upcoming bookings, track reserved inventory and flag availability and sell through opportunities to management
Deliver metrics and measurement requirements for agencies and clients, including viewability and brand safety through IAS and MOAT
Maintain benchmarking across Time Out ad products against industry standards
Build and manage Time Out's audience cohorts, delivering audience insights for end of campaign analysis
Monitor OMP activity and equip Account Managers with insight to convert opportunities into PMP and PG deals
Serve as a technical resource for Sales and their clients, advising on inventory and campaign delivery
Management of operational support partners focused on the NA business and coordinate with Franchise partner campaign management
Own relationships with creative vendors, serving as the primary point of contact for asset delivery, specs and troubleshooting
Keep Sales, PMs and leadership aligned on campaign status through the Campaign Tracker

Requirements

3+ years of digital ad operations experience spanning campaign trafficking, quality assurance, troubleshooting and client facing communication
Proficiency in GAM and SSP deal setup (e.g. Magnite)
Experience managing display, programmatic and DOOH campaigns
Hands on experience with brand safety and ad verification tools, including implementation, reporting and optimization
Strong attention to detail with the ability to work toward client KPIs
Ability to collaborate across internal teams on strategic initiatives, such as video integration and optimization for programmatic demand

Skills

GAM
SSP deal setup
Display campaign management
Programmatic campaign management
DOOH campaign management
Brand safety tools
Ad verification tools
Client facing communication

Location

New York

Work Type

Hybrid
In office 2 days/week

Experience Level

Senior

Salary/Compensations

$80,000 - $90,000

About the Company

Time Out Group is a leading global media and hospitality business that inspires and enables people to experience the best of the city.
Time Out Media's multiple digital and physical channels span websites, mobile, social media, videos, newsletters and Live Events.
Time Out Market is the world's first editorially curated food and cultural market, leveraging the Time Out brand to bring the best of the city together under one roof.
Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them.
As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond.

Equal Opportunity

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity.
We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other.
We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed.
We believe that everyone has the right to express themselves as they are as this enriches us all.
We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.