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About the Role
Support the running of large practice groups, contribute to firmwide strategic projects, and ensure the smooth operation of the practice as a whole. This role involves driving effective operations, supporting key processes, and improving daily functions through collaboration with partners, lawyers, and business teams.
Responsibilities
- Provide high-level coordination and support for partner meetings, including agenda preparation, note-taking, action management, and speaker coordination.
- Coordinate department/team meetings, including agenda preparation and guest invitations.
- Coordinate work allocation within practice groups to balance workloads and maximize efficiency.
- Ensure smooth onboarding of new joiners through practice group inductions and HR collaboration.
- Improve processes by working with Practice Support Managers and other Business Teams.
- Support the delivery of practice group business plans and oversee aspects of practice group budgets.
- Coordinate and document changes for supervision arrangements (new joiners, promotees, returners) in liaison with HR.
- Collaborate with HR on people matters across the employee lifecycle, including recruitment, development, feedback gathering, and objective setting.
- Prepare team updates on joiners, leavers, and secondments.
- Manage client secondment requests end-to-end, including reverse secondments, liaising with practice groups, business teams, and clients.
- Coordinate fee earner resource-sharing requests across practice groups for busy periods or absence cover.
- Monitor utilization across the practice, identify trends, and report concerns to supervisors or Heads of Departments.
- Identify and resolve reporting errors with relevant teams.
- Respond to queries from lawyers and partners regarding individual or team utilization.
- Support understanding and adherence to the time recording policy.
- Maintain and improve the Practice Management team’s intranet pages.
- Support the Practice Director on projects, including developing and implementing a new pro bono strategy.
- Work with the Emerging Talent Manager on paralegal role design and resourcing.
- Streamline communications from Business Teams to the practice.
Requirements
- Experience working as a Practice Manager or Practice Advisor, ideally in a law firm or professional services environment.
- Proactive self-starter with a can-do attitude.
- Well-organized with excellent attention to detail.
- Comfortable navigating new areas and working fluidly with colleagues across functions.
- Able to build effective and trusting relationships quickly at all levels.
- Strong influencing skills, including the confidence to provide constructive challenge.
- Openness to adjust approaches based on feedback.
- Share company values and desire to make a difference.
- Desire to feel part of the company experience and 'belong'.
Skills
- Business management
- Meeting coordination
- Work allocation
- Onboarding
- Process improvement
- Budget oversight
- Supervision coordination
- HR collaboration
- Secondment management
- Resource sharing coordination
- Utilization monitoring
- Reporting error resolution
- Time recording policy adherence
- Intranet maintenance
- Project support
- Pro bono strategy development
- Paralegal role design
- Communication streamlining
Location
- London
Work Type
- Fixed Term Contract
- Hybrid Working
- Part-time options available
Experience Level
- Mid-level
Benefits
- Impact-Driven Purpose
- Climate Programme
- Inclusion initiatives
- Flexible and Hybrid Working
- Green pensions
- IVF support
- Private healthcare
About the Company
- We align profit with social purpose to create lasting positive impact for our people, communities, and planet.
- Through our Climate Programme, we reduce environmental impact and drive a just transition to net zero.
- We foster a diverse, inclusive culture where creativity and innovation thrive.