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About the Role

The Shift Supervisor is accountable for ensuring staff adhere to daily routines and organizational structure, upholding the agency's standards for quality of care and service provided to children and youth. This role oversees child care workers, managing their deployment and activities while maintaining program integrity.

Responsibilities

• Ensure the supervision of all on-site staff and residents.
• Maintain order, safety, and security standards of the facility.
• Uphold daily living routines, schedules, and procedures by supporting child care staff.
• Mediate conflict between staff or residents.
• Complete all required documentation in a timely fashion, including incident reports.
• Carry out all the duties and functions of child care staff.
• Support the Residence Manager through informal supervision and by providing staff with ongoing feedback.
• Maintain and review logbooks and other relevant documentation for accuracy.
• Ensure high standards of sanitary conditions throughout the facility, including heavy cleaning and laundry.
• Participate in the planning and execution of recreational and personal enrichment activities.
• Participate in ongoing meetings, conferences, and training programs as required.
• Communicate frequently with the Residence Manager, Director, Caseworker, and support staff regarding pertinent resident information.
• Ensure residents' safety by attending various appointments (school, medical, court).
• Attend mandatory training required by ACS, OCFS, and the Agency.
• Adhere to all ACS, OCFS, and Agency regulations.
• Utilize Therapeutic Crisis Intervention (TCI) to de-escalate incidents and protect the physical safety of children and staff.
• Manage the peer group, understand peer dynamics, and promote a positive peer group culture.
• Provide documentation of supervision by maintaining a supervisory log of all staff supervised.
• Conduct and complete annual performance assessments.
• Perform other duties as assigned.

Requirements

• High School Diploma (Associate's Degree preferred).
• Valid NYS Driver’s License and clean driving record.
• Ability to drive a 12-passenger van.
• 2 years of related experience – preferred.
• Excellent written and verbal skills.
• Commitment to work from a strength-based, youth development, and trauma-informed perspective.
• Ability to travel to all five boroughs.
• Ability to pass the required TCI training and Train the Trainer certification on an annual basis.
• Ability to pass and maintain F07 certification.
• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC).
• Ability to travel to other Rising Ground Sites (if required).

Skills

• Therapeutic Crisis Intervention (TCI)

Location

• Bronx, New York

Work Type

• Full-Time
• Residential

Experience Level

• 2 years of related experience – preferred

Education Level

• High School Diploma
• Associate's Degree

Salary/Compensations

• $ 68, 289

Benefits

• Competitive salary structure
• Health, dental, and vision insurance
• 401(k) with company match
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)

About the Company

• Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs.
• Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity.
• Each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually.
• We do this through 101 programs across 138 sites, throughout New York City and Westchester.
• Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve.
• Rising Ground is headquartered in New York City.

Equal Opportunity

• It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment