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About the Role

The Manager, Social Media plays a key role in creating compelling, on-brand content for Jazz at Lincoln Center's social media platforms, ensuring alignment with marketing and branding objectives. This role is responsible for developing, capturing, writing, and editing content that engages audiences across multiple social channels, and elevating the brand and voice of the Jazz at Lincoln Center Orchestra and band members. The position actively monitors engagement, tracks performance, and seeks creative opportunities to engage current and new audiences, focusing on amplifying Jazz at Lincoln Center's digital presence through impactful social media strategies.

Responsibilities

Produce engaging content including videos, photos, captions, etc., that tells an authentic and compelling story about Jazz at Lincoln Center's programs and campaigns.
Develop and execute innovative social media content strategies across all platforms, including TikTok, Instagram, Facebook, LinkedIn, and X.
Craft platform-tailored content, ensuring the right tone and format for each social channel, with a focus on driving engagement and amplifying Jazz at Lincoln Center's brand narrative.
Support live event coverage including season concerts, Dizzy's Club, marquee events, education, development, and summer programs with real-time content creation and storytelling.
Travel domestically and internationally with the Jazz at Lincoln Center Orchestra, approximately 10 to 15% of the year, to capture and publish tour content.
Work closely with internal departments, the Jazz at Lincoln Center Orchestra members, and guest artists to gather and coordinate content assets.
Implement strategies to expand reach and grow audiences, while maintaining strong engagement with existing followers through creative and relevant content.
Manage community engagement including comments, replies, and messages on social media platforms.
Maintain an organized content calendar and daily posting schedule.
Effectively track and report engagement and share insights and recommendations to enhance future content strategies.
Create and launch new initiatives across all platforms that support marketing and educational programs.
Monitor and apply trends and tools to increase effectiveness of social media.
Identify and cultivate relationships with influencers and partners to expand reach and visibility.

Requirements

Proven experience in social media content creation and management, with a strong portfolio demonstrating a range of creative assets.
Bachelor's degree or an equivalent combination of education and experience.
5+ years of social media or content creation experience at a high-profile brand or creator account.
Experience managing digital production and content creation.
Fluency with social media, mobile, and digital technology.
Proven understanding of emerging platforms, online communities, and industry trends.
Excellent written and verbal communication skills.
Understanding of the arts industry required.
Work experience in the arts or entertainment industries and knowledge of jazz, its key figures, history, current trends, etc., preferred.
Ability to sustain frequent, real-time engagement with online audiences and to represent the organization publicly across social channels.
Superb organizational and analytical skills.
Familiarity with digital analytics and media tracking tools.
Ability to stand for extended periods while covering live events.
Availability to work evenings and weekends as required by the performance and event calendar, including real-time coverage outside standard business hours.
Valid driver's license and a valid passport, or the ability to obtain a passport prior to the first tour assignment.
Include a cover letter and salary requirements with your application.

Skills

Social media content creation
Social media management
Digital production
Content creation
Mobile technology
Digital technology
Emerging platforms
Online communities
Industry trends
Written communication
Verbal communication
Digital analytics
Media tracking tools

Location

Domestic
International

Work Type

Hybrid
Full-time

Experience Level

5+ years of social media or content creation experience

Education Level

Bachelor's degree or equivalent combination of education and experience

Benefits

Comprehensive health
Retirement
Access to JALC programming (live performances, Dizzy's Club, Swing University)

About the Company

The mission of Jazz at Lincoln Center is to entertain, enrich and expand a global community for jazz through performance, education, and advocacy.
We believe jazz is a metaphor for Democracy. Because jazz is improvisational, it celebrates personal freedom and encourages individual expression. Because jazz is swinging, it dedicates that freedom to finding and maintaining common ground with others. Because jazz is rooted in the blues, it inspires us to face adversity with persistent optimism.
Jazz is one of America’s most profound and enduring cultural contributions, inseparable from the story of this country, its history, its struggles, its democratic ideals, and its continuing evolution.
We are stewards of that legacy. The three pillars of our work—performance, education, and advocacy—are one mission expressed three ways, each reinforcing and requiring the other two.
The music is present here, literally and philosophically, and the people who thrive are the ones who feel that and lean into it.
They are Fans, Advocates, Musicians, and Educators who know that you cannot shape what comes next without first honoring what came before — who ask why something is the way it is before they presume to know what it should become.
They find their own work more meaningful because of its proximity to something larger, and they understand that excellence in any role, regardless of function, is connected to what happens on stage and in classrooms and communities around the world.
The passion that runs through this organization can be felt on your first day, and it is the thing people miss most when they leave.

Equal Opportunity

Jazz at Lincoln Center is an equal opportunity employer that affords equal opportunities to all applicants, employees, contractors, and other covered persons, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Jazz at Lincoln Center is committed to creating an inclusive, open, and respectful culture that reflects and embraces diversity.