Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

At WM, the Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations.

Responsibilities

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Maintains and distributes department-related information daily.
• Communicates with other supervisors and managers on operational matters.
• Maintains the office.
• Acts as the proxy for KRONOS for all daily updates for drivers and helpers.
• Uses Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as required.
• Communicates with employees about scheduling and work assignments as needed.

Requirements

• High School Diploma or GED (accredited)
• 2 years of relevant work experience
• Must be at least 18 years of age
• Legally eligible to work in the country where the position is located
• Must have, or be willing to obtain, a REAL ID or TSA-approved alternative if required for air travel or federal property access.

Skills

• Microsoft Suite
• KRONOS

Location

• On-site

Work Type

• Full-time

Experience Level

• 2 years

Education Level

• High School Diploma or GED

Salary/Compensations

• $21 - $29

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Short-term disability
• Stock purchase plan
• Company matching on a 401(k)
• Paid vacation
• Holidays
• Personal days
• Your Tomorrow Education Assistance Program
• Paid on-the-job training

About the Company

• WM is North America's leading provider of comprehensive environmental solutions.
• WM is driven by commitments to put people first and achieve success with integrity.
• The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada.
• With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals.
• WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America.
• WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America.
• Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe.

Equal Opportunity

• WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
• WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.