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About the Role

We are seeking highly organized and proactive Programme Administrators to join our Programme Administration team. This fast-paced role involves managing day-to-day administration for academic programmes, ensuring smooth processes, meeting deadlines, and providing responsive student service. You will collaborate with academic teams, central services, and contribute to improving systems and processes.

Responsibilities

• Act as a first point of contact for students, staff, and lecturers, providing timely and professional support.
• Coordinate teaching and timetabling support, including arranging cover and maintaining clear communications.
• Support student lifecycle processes, including inductions, timetables, assessments, and results.
• Manage assessment administration, ensuring submission links, marking processes, and feedback are accurate and delivered on time.
• Maintain and update student records and programme data systems with a high level of accuracy.
• Support exam boards, reporting, and data analysis, including collating attendance and performance data.
• Manage programme documentation and SharePoint folders, ensuring version control and accessibility.
• Support academic staff onboarding, including inductions, documentation, and system access.
• Process HPL invoices and liaise with finance teams.
• Collaborate with teams such as Registry, timetabling, and the Student Hub to ensure a seamless student experience.

Requirements

• Experience in an administrative role, ideally within student or programme administration.
• Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines.
• Strong IT skills, including MS Office and data systems.
• Ability to interpret and apply processes, policies, and complex information accurately.
• Excellent communication skills, with the confidence to engage effectively with students and staff at all levels.
• A collaborative approach and the ability to build strong working relationships.
• A student-focused mindset, with a friendly, professional, and supportive approach.
• High attention to detail, with a methodical and conscientious way of working.
• Experience in a Higher Education setting and familiarity with student systems would be an advantage but is not essential.
• Must be able to prove the right to work in the UK.

Skills

• MS Office
• Data systems

Location

• Tower Hill / Aldgate

Work Type

• Full-time

Experience Level

• Ideally within student or programme administration
• Experience in a Higher Education setting and familiarity with student systems would be an advantage

About the Company

• London College of Contemporary Arts is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
• We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
• We are committed to providing adjustments to those who may require support with the recruitment process.

Equal Opportunity

• LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
• We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
• We are committed to providing adjustments to those who may require support with the recruitment process.