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About the Role

As our new Senior Manager, you will act as the operational bridge between Valuation Advisory Services (VAS), Product, and Engineering, translating business priorities into clear requirements and ensuring they move through the delivery lifecycle with structure, visibility, and momentum. You will bring discipline to intake, backlog management, governance, delivery tracking, testing, and release readiness while partnering closely with business leaders, subject matter experts, and Product Managers. You will help establish a scalable, repeatable operating model for how VAS identifies, prioritizes, and delivers new capabilities through the ARGUS Intelligence platform, reducing reliance on individual knowledge and creating greater transparency and consistency across the process.

Responsibilities

Translate business needs into actionable requirements, working with VAS business leaders, subject matter experts, and the VAS Product Council.
Maintain a consistent intake process and a reliable source of truth for documented priorities.
Partner closely with Product Managers to maintain and refine the product backlog, supporting prioritization and identifying dependencies.
Ensure requirements are ready for sprint planning and delivery, connecting business priorities with solution discussions, timelines, and feedback.
Facilitate governance meetings, working sessions, prioritization forums, and sprint demos to ensure structure and accountability.
Ensure decisions, actions, risks, dependencies, and blockers are visible, documented, and followed through to resolution.
Track progress across VAS, Product, Engineering, and other teams, proactively identifying issues and escalating blockers.
Coordinate testing and UAT, prepare business users for new capabilities, and capture post-release feedback.
Identify opportunities to simplify, standardize, and automate how VAS operates, turning individual knowledge and practices into repeatable processes.
Document requirements, decisions, delivery outcomes, and lessons learned to continuously improve the capability delivery process.

Requirements

Experience in product operations, product delivery, business analysis, program management, or a related role.
Ability to bring structure to evolving priorities, manage dependencies and stakeholders, and keep multiple workstreams moving forward.
Ability to maintain alignment across business, Product, Engineering, and other teams.
Ability to turn business needs into clear requirements, user stories, acceptance criteria, or implementation plans.
Experience working with backlogs and supporting activities such as prioritization, sprint planning, demos, UAT, testing, and release readiness.
Ability to work effectively with business leaders, subject matter experts, Product Managers, and technical teams, translating across different perspectives.
Ability to keep everyone aligned on priorities, decisions, and next steps.
Confidence in engaging senior stakeholders, asking thoughtful questions, challenging assumptions, and balancing competing demands.
Ability to manage multiple priorities, timelines, risks, decisions, and dependencies.
Ability to maintain clear documentation and ensure commitments are followed through.
Clear written and verbal communication skills, adaptable to different audiences.
Curiosity and resourcefulness with judgment to understand the business problem behind a request.
Ability to translate and articulate complex ideas in simple, clear terms.
Comfort using AI and other tools to work more effectively while applying judgment, critical thinking, and attention to detail.

Skills

Product operations
Product delivery
Business analysis
Program management
Backlog management
Governance
Delivery tracking
Testing
Release readiness
Stakeholder management
Requirements gathering
Prioritization
Sprint planning
User stories
Acceptance criteria
Implementation plans
Jira
Azure DevOps
Aha!
Microsoft Teams
SharePoint
Confluence
AI tools

Location

Toronto, Ontario

Work Type

Full-time
Permanent
Hybrid

Experience Level

Senior Manager

Salary/Compensations

110K - 140K CAD

Benefits

Competitive compensation
Incentive and bonus plans
Total rewards package prioritizing mental, physical, and financial well-being
Professional learning opportunities
Access to Altus Intelligence Academy (over 150,000 hours of learning content)
Flexible work model (Activity-Based Work)

About the Company

Altus Group is a global business in the commercial real estate industry.
They offer boundless opportunities in a rapidly growing global business.
They provide mentorship from the best and brightest in CRE.
They offer access to their Altus Intelligence Academy.
They provide the chance to work with the best data sets, tools, and technology in the industry.
They foster a high trust, high performance culture.
They prioritize progressive programs that empower employees to deliver their greatest performance while promoting collective success.
They are committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued.
They provide an atmosphere free from barriers to promote diversity, equity, and inclusion.
They encourage equal opportunities for all employees.
They seek candidates with diverse experiences.
They provide accessible candidate experiences throughout the selection process.

Equal Opportunity

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued.
We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees.
We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process.
If you need accommodation, please contact us at accessibility@altusgroup.com or +1 888 692 7487.