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About the Role

The Partner Success Facilitator is responsible for driving the day-to-day delivery and momentum of a high-volume portfolio of Live Nation brand partnerships, ensuring that agreed partnership plans are executed efficiently, consistently and to a high standard. This role turns strategic direction into clear actions, timelines, and deliverables, acting as the key day-to-day point of contact for progress, updates, and delivery. The role focuses on making partnership execution easy by guiding partners through processes, helping them navigate complexities, anticipating needs, and ensuring projects move forward. The Partner Success Facilitator will identify opportunities to simplify, standardize, and improve ways of working, and develop a strong understanding of each partner's objectives to identify potential growth opportunities.

Responsibilities

Drive day-to-day delivery and momentum of brand partnerships.
Ensure agreed partnership plans are executed efficiently, consistently, and to a high standard.
Translate strategic direction and partnership plans into clear actions, timelines, and deliverables.
Act as the key day-to-day point of contact for progress, updates, and delivery for up to 20 partners.
Guide partners through Live Nation’s processes and help them navigate the complexities of delivering across festivals and live events.
Anticipate needs and ensure projects continue to move forward.
Identify opportunities to simplify, standardize, and improve ways of working.
Develop a strong understanding of each partner's objectives and activity.
Identify potential opportunities for growth, additional rights, or expanded activity.
Feed opportunities back to the Head of Account Management for growth and upsell strategies.
Manage a wide portfolio of varied clients on a day-to-day basis.
Aid partners with taking a plan into execution, ensuring actions are progressing and deadlines are met.
Provide clear status updates to the partner and Head of Account Management.
Manage partner expectations effectively and raise potential challenges early.
Develop and maintain relationships with key Live Nation teams to ensure desired program delivery and results for clients.
Develop understanding of client’s business and identify opportunities for business and/or brand growth.
Collaborate and work in a team environment.

Requirements

Experience at a rights holder (entertainment or sport).
Proven success at managing partnerships.
Superior organization skills including managing multiple projects simultaneously.
Excellent communication skills, both written and verbal.
Budget planning and confidence with reporting.
Having a growth-mindset.
Proven ability to work calmly and efficiently under pressure.
Proactive and solutions orientated.
Detail orientated, prepared and focused.
Excellent situational awareness.

Skills

Partnership management
Project management
Client relationship management
Communication (written and verbal)
Budget planning
Reporting
Problem-solving
Attention to detail

Location

Farringdon, London

Work Type

Fixed term contract
Full time
Occasional evening and weekend working

Experience Level

1 year contract

Benefits

Tickets to shows and festivals
Unlimited annual leave
Beautiful office environment
Arcade games in the basement games room
Onsite gym equipment
Fitness classes
Meditation classes
Fully stocked complimentary coffee bar with barista
Heavily subsidised lunch options
Regular staff events in atrium stage space (including hosting speakers and open mic nights)

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.
Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.
Live Nation Media & Sponsorship creates strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
For additional information, visit www.livenationentertainment.com

Equal Opportunity

Passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.
Working in an inclusive environment and encouraged to bring your whole self to work.
Encouraged to develop professional and personal aspirations, enjoy new experiences, and learn from talented people.
Talent is what matters; applications are encouraged from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.