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About the Role

The Senior System Analyst is an individual contributor within Enterprise Technology responsible for the configuration, release management, and operational support of Zip, our procurement and intake platform. This role partners with multiple teams to ensure Zip remains stable, well-governed, and aligned with Workday and other SaaS financial applications.

Responsibilities

• Manage Zip configuration, including workflows, fields, validations, permissions, and company settings
• Manage Zip release cycles (monthly and ad hoc), including reviewing release notes, assessing impact, advising business, coordinating testing, and promoting changes from sandbox to production
• Administer user roles and permissions in Zip to ensure appropriate access, segregation of tasks, and compliance with governance and security standards
• Partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes
• Evaluate and resolve Zip support requests, defects, and small enhancements
• Follow SDLC and change control procedures to guarantee proper configuration, testing, validation, and deployment
• Maintain configuration documentation, process flows, and decision logs for Zip and its integrations (e.g., Workday Financials, Ironclad)
• Monitor Zip usage, performance, and data quality, and recommend improvements to workflows, templates, and user experience
• Be the internal subject matter expert (SME) for Zip, providing guidance and training to users and partner teams
• Contribute to governance forums and prioritization meetings, helping evaluate and size enhancement requests for Zip
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world

Requirements

• 5+ years of experience administering or configuring SaaS procurement or finance applications
• 3+ years in modern integration patterns (APIs, event-driven architectures)
• Hands-on experience managing configuration in a production SaaS environment, including testing, release management, and change control
• Familiarity with enterprise ticketing tools (e.g., ServiceNow/Bytes, JIRA) and structured intake and prioritization processes
• Experience translating requirements into structured configuration changes and documenting decisions
• Strong analytical skills, attention to detail and data quality
• Background in enterprise technology, finance systems, or shared services within a media or similar complex organization
• Experience consulting with financial systems

Skills

• SaaS procurement or finance applications administration/configuration
• Modern integration patterns (APIs, event-driven architectures)
• Production SaaS environment configuration management
• Testing
• Release management
• Change control
• Enterprise ticketing tools (e.g., ServiceNow/Bytes, JIRA)
• Structured intake and prioritization processes
• Requirement translation to configuration changes
• Analytical skills
• Attention to detail
• Data quality management
• Enterprise technology
• Finance systems
• Workday Financials configuration or integrations
• Workday Financials
• Ironclad

Location

• New York City, NY

Work Type

• Hybrid

Experience Level

• Senior

Salary/Compensations

• $130,000—$145,000 USD

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Flexible Spending Accounts (F.S.A.s)
• Company-matching 401(k) plan
• Employee stock purchase plan
• Paid vacation
• Paid sick days
• Paid parental leave
• Tuition reimbursement
• Professional development programs
• Variable pay (e.g., annual bonus, restricted stock)

About the Company

• The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism.
• We embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization.
• We encourage people from all backgrounds to apply.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law.
• All applications will receive consideration for employment without regard to legally protected characteristics.
• The U.S. Equal Employment Opportunity Commission (EEOC)'s Know Your Rights Poster is available here.
• The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws.
• Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com.