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About the Role
To provide single-session counselling services to individuals, families, and couples aged 18+ who live or work in Toronto through the Walk-In Counselling Service. This role operates within a collaborative model where team members are onboarded through co-counselling.
Responsibilities
- Provide clinical counselling using a single-session model.
- Assess client needs, collaboratively identify therapeutic goals, apply appropriate therapeutic interventions, and plan next steps within a 50-minute counselling session.
- Work collaboratively with Family Service Toronto’s staff, students, and volunteers.
- Complete all required documentation on the same day.
- Communicate accurate information about the Walk-In Counselling service to clients.
Requirements
- Successful completion of a recognized Master’s level clinical training program.
- Registration with the College of Registered Psychotherapists of Ontario (CRPO) or the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Registrants of other colleges authorized to provide the controlled act of psychotherapy will also be considered.
- Excellent oral and written communication skills in English.
- Ability to provide counselling in a second language is a strong asset.
- Strong clinical knowledge and skills in a recognized psychotherapeutic modality including (but not limited to) Narrative, Solution-focused, Acceptance and Commitment (ACT), Mindfulness, Gestalt, Motivational Interviewing (MI), Cognitive Behaviour (CBT), and Dialectical Behaviour (DBT) therapies.
- Knowledge of crisis intervention, suicide, risk assessments, and safety planning.
- Current experience working with individuals and/or families and/or couples in a clinical counselling capacity.
- Ability to work with marginalized persons from a client-centred, trauma-informed, anti-oppressive, and strengths-based approach.
- Ability to maintain boundaries with clients.
- Good knowledge of community resources in the City of Toronto.
- Ability to independently complete clinical case notes by the end of their shift.
- Demonstrated commitment to equity, diversity, and inclusion.
Skills
- Clinical counselling
- Single-session model
- Client needs assessment
- Therapeutic goal identification
- Therapeutic intervention application
- Next step planning
- Collaboration
- Documentation
- Communication
- Crisis intervention
- Suicide risk assessment
- Safety planning
- Client-centered approach
- Trauma-informed approach
- Anti-oppressive approach
- Strengths-based approach
- Boundary maintenance
- Community resource knowledge
- Clinical case noting
- Equity
- Diversity
- Inclusion
Location
- 355 Church Street, Toronto ON
Work Type
- Volunteer
- Part-time
Experience Level
- 6-month commitment required
- Up to 02 Thursday shifts per month
Education Level
- Master’s level clinical training program
- Registration with CRPO or OCSWSSW
About the Company
- Family Service Toronto (FST) helps people face a wide variety of life challenges.
- For over 100 years, FST has worked with individuals and families destabilized by precarious mental health and/or socioeconomic circumstances, to achieve greater resilience and stability in more just and supportive communities.
- FST achieves this through direct service work of intervention and prevention (case management, counselling, peer support, education), knowledge building, and system-level work (social action, advocacy, community-building, working with partners to strengthen the sector).
- FST is proud of its people and culture, constantly evolving its work and methods.
- FST's work is grounded in the lived experience of clients and the community.
- FST celebrates diversity, equity, inclusion, and excellence.
- FST is agile, learning, and willing to try new things.
Equal Opportunity
- Our goal is to attract, develop, and retain highly talented individuals from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives.
- We actively encourage applicants from all equity seeking groups.
- First Nations, Inuit, Métis, Black and People of Colour, people with disabilities, people of diverse gender expression, and people with lived experience of poverty are encouraged to apply.
- In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and FST’s Equity and Inclusion policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.
- Family Service Toronto does not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants during the recruitment process.