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About the Role

Performs interpreting and translating services of oral and/or written communications between languages in a medical setting, under the direction of a program director or clinic supervisor.

Responsibilities

• Provide interpreting/translating services for patients, employees, and patient decision makers.
• Interpret or translate all documents presented by or to patients, staff, and other individuals.
• Review translated material for accuracy of meaning, grammar, and syntax.
• Answer inquiries from patients, community agencies, and individuals, and interpret and explain words and phrases.
• Call patients with appointment confirmations, updated test results, prescription refills, and related information.
• Ensure communication flows from patient to Language Assistance Program Office.
• Track appointments and work schedule.
• Document patient or visit activities.
• Perform other duties as required.

Requirements

• High school diploma or equivalent required.
• Minimum of 5 years’ experience in a health care or interpreting role; education may be substituted for work experience.
• Medical terminology and fluency in English and a second language.
• Ability to be aware and sensitive to patient cultural norms.
• Ability to remain flexible and available for emergency requests.

Skills

• Interpreting
• Translating
• Medical terminology
• Fluency in English and a second language
• Cultural sensitivity
• Flexibility

Work Type

• Occasional

Experience Level

• 5 years experience in a health care or interpreting role

Education Level

• High school diploma or equivalent
• Completion of medical interpreter training within 90 days

Salary/Compensations

• $26 an hour (Flat Rate)

Equal Opportunity

• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.