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About the Role

The Specialist, AI & Automation designs, builds, and supports intelligent automation solutions to improve business processes and enhance team member experiences. This role involves evaluating technologies, developing solutions using AI, automation platforms, integrations, and data, and translating concepts into working solutions.

Responsibilities

• Design, configure, and implement automation and AI solutions that address business needs.
• Develop intelligent workflows using a combination of low-code, no-code, and code-based technologies.
• Build integrations between enterprise systems, applications, and data sources.
• Collaborate with data and technology teams to ensure solutions are built on reliable and governed data foundations.
• Support the development of data-driven workflows, insights, and decision-support capabilities.
• Translate business requirements into scalable and maintainable technical solutions.
• Rapidly develop proofs of concept and prototypes to validate new technologies and approaches.
• Evaluate emerging AI, automation, and productivity tools to determine applicability within Porter.
• Recommend implementation approaches based on technical feasibility, scalability, and business value.
• Continuously improve solutions through experimentation and iterative development.
• Monitor, troubleshoot, and optimize deployed automation solutions.
• Maintain solution documentation, configuration standards, and technical assets.
• Identify opportunities to improve reliability, efficiency, and user experience.
• Support the adoption of new capabilities through testing and knowledge transfer.
• Actively participate in Porter's Safety Management System (SMS) by identifying and reporting workplace hazards and promoting a safe work environment.

Requirements

• University degree or college diploma in Computer Science, Engineering, Information Systems, Business Technology Management, Data Analytics, or a related discipline.
• 1-3 years of experience in technology delivery, automation, software development, data analytics, or related fields.
• Relevant co-op, internship, academic, personal, or open-source project experience will be considered.
• Strong aptitude for learning and applying new technologies.
• Understanding of automation, AI, system integration, and digital workflow concepts.
• Familiarity with APIs, data structures, and modern business applications.
• Experience working with data, including data analysis, transformation, or integration activities.
• Exposure to low-code platforms, scripting, cloud technologies, or AI tools is considered an asset.
• Experience using AI-assisted development and productivity tools is considered an asset.
• Strong analytical and problem-solving abilities.
• Curiosity and willingness to experiment with emerging technologies.
• Ability to independently research, evaluate, and implement solutions.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to delivering high-quality, supportable solutions.

Skills

• Automation
• AI
• System Integration
• Digital Workflow Concepts
• APIs
• Data Structures
• Modern Business Applications
• Data Analysis
• Data Transformation
• Data Integration
• Low-code platforms
• Scripting
• Cloud Technologies
• AI Tools
• AI-assisted development
• Problem-solving
• Research
• Evaluation
• Implementation
• Written Communication
• Verbal Communication
• Priority Management

Location

• Toronto Downtown Office (250 Yonge Street)

Work Type

• Hybrid

Experience Level

• 1-3 years

Education Level

• University degree or college diploma in Computer Science, Engineering, Information Systems, Business Technology Management, Data Analytics, or a related discipline

About the Company

• Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm.
• Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America.
• Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®.
• Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.