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About the Role

The Hub Operations Lead is responsible for the day-to-day operations and workflow of all HUB functions, including order fulfillment, inventory control, and associated processes. This role may lead team members and requires knowledge of store systems, basic parts knowledge, strong interpersonal skills, and prior leadership experience. The individual will maintain in-depth knowledge of store inventory and network with other stores, Hubs, and suppliers for order fulfillment, ensuring adherence to company standards.

Responsibilities

Manage Hub operations and resolve Hub orders and processes promptly.
Provide direction, organize, and delegate work for HUB-related team members.
Review Hub orders, pull parts, stage product, and finalize paperwork.
Interact with internal and third-party drivers regarding paperwork and instructions.
Engage the store-to-facility network to source parts and find logistics solutions.
Collaborate with GM, DM, and CSC support for optimal inventory mix and levels.
Ensure inventory accuracy, including on-hand accuracy, shrink results, cycle counts, outages, planograms, maxi changes, price changes, and truck lead.
Manage and comply with all Hub records and paperwork policies.
Communicate risks or concerns regarding order fulfillment or shipments to store leadership.
Lead stocking activities from replenishment orders, ensuring product scanning and completion within 24 hours.
Perform additional inventory activities such as managing overstocks, callbacks, and resets.
Safely deliver parts to customers as needed.
Assist with front room inventory functions.
Assist with cores and defects.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot.
Assist as needed with MOD and other store-related actions.

Requirements

Competent in oral and written communications.
Able to handle basic math computations.
Prior retail experience, including basic merchandising and inventory management skills.
Able to drive a forklift (if certified and applicable), and use a hand truck and pallet jack.
Well-mannered, neat in appearance, and able to meet and deal with the public impartially.
Previous work records demonstrating stability and performance results.
Ability to come to work on short notice and work flexible hours, including nights and weekends.
Immediately report any violation of company policy or procedure to the General Manager and/or District Manager.
Inventory management experience in a retail environment or logistics center of operations.

Skills

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Forklift operation
Pallet jack operation
Hand jack operation
POS system operation
Parts lookup system operation
Ability to execute and train inventory systems and store equipment
High attention to detail
Basic parts knowledge
Good interpersonal skills
Prior experience leading other Team Members
Networking with nearby stores, Hubs, pdq and external suppliers

Location

Onsite

Work Type

Full-time

Experience Level

Prior experience leading other Team Members

Education Level

High school diploma or general education degree (GED)

Salary/Compensations

22.80 USD - 25.36 USD per hour

Benefits

Comprehensive health and wellness benefits program

About the Company

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.

Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.