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About the Role

As an Assistant Store Manager, you partner closely with the Store Manager to drive business results and share HOKA Brand values, vision, and mission with your team members.

Responsibilities

• Drive and own key store goals including sales, conversion, NPS, and customer capture.
• Set targets and motivate team members to achieve goals within each shift.
• Ensure operational excellence in all aspects of the business.
• Prioritize programs that enhance the customer journey.
• Take responsibility for the day-to-day operations of the store.
• Train team members.
• Manage visual merchandising.
• Open and close the store.
• Secure all assets.
• Plan and prepare the labor schedule.
• Maintain the store security system.
• Manage inventory and cash controls.
• Serve as the Manager on Duty in the Store Manager’s absence.
• Assist in recruiting, hiring, and training team members.
• Maintain and model an optimistic and energetic attitude.
• Invite all customers into the HOKA community through exceptional service.
• Support community by helping with in-store events and local outreach.
• Assist in store administration and operations.
• Ensure compliance with policies and procedures.
• Manage key controls including store labor, inventory, and cash.
• Ensure the highest level of visual merchandising and standards.
• Take responsibility for execution of visual directives and guidelines.
• Assist in driving and executing key initiatives and retail programs that enhance the customer journey.

Requirements

• Two (2) to four (4) years minimum retail store management experience preferred.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.
• Excellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needs.
• Fantastic problem-solving skills and ability to work through challenges.
• Ability to prioritize and multi-task in a fast-paced environment.
• Flexibility of schedule and hours to meet the needs of the business.
• Flexibility to travel to meet the needs of the business.
• Valid State or Federal Identification.

Skills

• Sales
• Conversion
• NPS
• Customer capture
• Customer service
• Recruiting
• Hiring
• Training
• Visual merchandising
• Inventory management
• Cash control
• Communication
• Organization
• Problem-solving
• Prioritization
• Multi-tasking

Experience Level

• Two (2) to four (4) years minimum retail store management experience preferred

Salary/Compensations

• $27.50

Benefits

• Competitive pay
• Discounts
• Perks
• Global contests
• Opportunities for growth and development

About the Company

• At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings.
• We are driven by our passion for our Brand and products, and we want to share it with as many people as possible.
• Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement.
• We celebrate diversity of your background, your experiences, and your unique identity.
• We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are.
• We believe that when we bring our different perspectives to work, we are truly better together.
• As part of our Deckers Family, you belong to more than a lifestyle company.
• From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.

Equal Opportunity

• All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.