Front Desk Associate - Roslyn at CorePower Yoga | NY, US | Rezi

Front Desk Associate - Roslyn at CorePower Yoga

Front Desk Associate - Roslyn

CorePower Yoga · NY, US

4 days ago

Front Desk Associate - Roslyn

CorePower Yoga · NY, US

4 days ago
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About the Role

As a Front Desk Associate, you will ensure an exceptional studio experience by delivering premium customer service, supporting teachers and students, and maintaining a clean, consistent, and welcoming studio environment. This role is central to elevating student experience, driving retail and rental revenue, and ensuring operational consistency.

Responsibilities

  • Deliver a best-in-class welcome for new and returning students, including studio etiquette, class formats, intensity levels, and membership benefits.
  • Build authentic, warm relationships with students and teachers.
  • Help students with purchases, including retail, mat/towel rentals, water, and yoga products; upsell thoughtfully when appropriate.
  • Proactively manage class waitlists and ensure smooth check-in flow.
  • Support communication of studio updates, promotions, and facility issues to teachers and the Studio Experience Team (SET).
  • Accurately reconcile rosters by verifying charges, supporting student needs or concerns, and completing roster close-out processes.
  • Support retail sales by helping students with sizing, product recommendations, and purchase decisions.
  • Maintain merchandise presentation to brand standards, including handling markdowns and placing new products on the floor.
  • Maintain practice rooms: tidy spaces, reset props, clean mirrors, and ensure overall readiness.
  • Keep locker rooms clean, sanitized, and fully stocked.
  • Uphold brand standards for cleanliness and facility upkeep to enhance the student environment.
  • Serve as the studio key holder responsible for daily opening and closing procedures.
  • Prepare the studio for the first class of the day: unlock the studio, set up lights and audio, and ensure the space is tidy, fresh, and welcoming.
  • Perform closing procedures after final classes: secure the studio, reconcile POS, tidy rooms, and restock as needed.

Requirements

  • Passion for wellness, fitness, or yoga
  • Warm, welcoming, high-energy demeanor
  • Customer focused and community oriented
  • Reliable, responsible, and consistent
  • Strong communication and relationship building skills
  • Demonstrate confidence and accuracy in running the point-of-sale (POS) system to support seamless student transactions.
  • SET experience at CorePower as this role includes supporting studio cleanliness
  • Hospitality background (fitness studios, salons, coffee shops, hotels)
  • Retail sales experience

Skills

  • Customer service
  • Sales
  • Point-of-sale (POS) system operation
  • Communication
  • Relationship building
  • Merchandise presentation
  • Studio maintenance
  • Opening and closing procedures

Location

  • Onsite

Work Type

  • Part-time

Experience Level

  • Entry Level

Salary/Compensations

  • $18.50 per hour

Benefits

  • Free All Access Membership for you to use anytime in studio or online
  • 30% off retail, with access to 50% off during employee LOVE sales throughout the year
  • CPY teacher trainings (200 Hour Yoga Teacher Certification + 50 Hour Yoga Sculpt/CorePower Strength X Teacher Certifications) discounts
  • Employee Assistance Program
  • Free All Access Membership for a Plus One
  • Retail Discounts
  • Continued Education Offerings
  • Access to Employee Assistance Program (EAP)
  • 1.5x Holiday Pay for New Year’s Day, Thanksgiving Day, and Christmas Day

About the Company

  • At CorePower Yoga, we live our power by showing the world the incredible life-changing things that happen when you root an intensely physical workout in the mindfulness of yoga.
  • We are the nation’s largest yoga studio brand with over 200 locations across the country, digital livestream and on-demand classes, and thousands of passionate yoga teachers sharing the transformative power of our practice.
  • We strive to create a work environment that mirrors the balance, empowerment and community experienced in our yoga studios.

Equal Opportunity

  • CorePower Yoga is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.
  • CorePower Yoga provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact Human Resources at help.corepoweryoga.com.