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About the Role

As a Tire & Battery Center Technician, you will provide safe and efficient service in both sales and service areas, delivering value to members. You will collaborate with other associates to ensure the club meets member expectations.

Responsibilities

Collaborate with team members to fulfill sales and service requests.
Educate associates on tools, tasks, and resources.
Mentor new technicians.
Communicate and develop interpersonal skills for safe and efficient customer service.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, and equipment operations.
Utilize digital tools to plan and drive sales, improve service experience, and elevate associate engagement.
Make immediate business decisions related to services, safety alerts, new product information, product application, and training.
Adapt to new tools and encourage others to use them.
Communicate equipment, tools, and supplies needs to the TBC Lead.
Track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory.
Audit safety and compliance standards.
Report TBC complaints, safety hazards, and problems with products, services, and work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies.
Identify member needs and assist with purchasing decisions.
Resolve issues and concerns.
Act as a brand advocate by valuing the member's experience in the TBC area.
Model high-quality service and products.
Develop, influence, and inspire others through respectful, supportive, and team-oriented work.
Understand roadblocks and assist in training team members.
Comply with company policies, procedures, and standards of ethics and integrity.
Execute business processes and practices.
Complete work assignments and priorities.
Identify priorities, deadlines, and expectations.
Communicate progress and information.
Determine and recommend ways to address improvement opportunities.
Adapt to and learn from change, difficulties, and feedback.
Embrace differences in people, cultures, ideas, and experiences.
Create a workplace where associates feel seen, supported, and connected.
Help attract the best talent.
Build strong and trusting relationships.
Communicate with impact, energy, and positivity to motivate and influence.
Help, develop, and mentor others.
Recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Support and foster our culture.
Hold oneself and others accountable.
Make a positive impact for associates, customers, members, and the world.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Make decisions based on reliable information.
Balance short- and long-term priorities.
Consider how own work impacts the team's ability to deliver on our purpose.
Display curiosity and a desire to learn.
Take calculated risks and demonstrate courage and resilience.
Drive continuous improvements.
Be open to and use new technologies and skills.
Support others through change.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Acknowledge that the position requires successful completion of all job-required trainings and assessments within a prescribed time period.

Skills

TPMS Tire Pressure Monitoring systems
Point of Sale systems
Phone selling techniques
Inperson selling techniques
Digital tools
Hand held technology and systems

Location

2950 HORSEBLOCK RD, MEDFORD, NY 11763-2525, United States of America

Work Type

Full-time

Experience Level

Entry Level

Education Level

High school completion
Bachelor's degrees
English Language Learning
Short-form certificates

Salary/Compensations

$21.00 to $29.00 per hour
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO
Parental leave
Family care leave
Bereavement
Jury duty
Voting
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.

About the Company

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
This policy applies to all employees and aims to create a safe and productive work environment.

Equal Opportunity

Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent
Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve our Customers and Members Delivers results while putting the customer first
Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change