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About the Role

Polish & Slavic Federal Credit Union is seeking a Mortgage Loan Officer to build relationships with new and current members, provide expert guidance through the mortgage process, and collaborate with real estate professionals. This role involves pre-qualifying members, selecting appropriate loan plans, gathering necessary documents, and advising members on the loan process. The position also requires cross-selling credit union products and managing multiple loan applications efficiently.

Responsibilities

• Build relationships with new and current members and provide expert guidance through the mortgage process.
• Collaborate with real estate agents and professionals to ensure a seamless experience.
• Pre-qualify members or potential members (income, credit and asset analysis).
• Choose appropriate loan plan options and interview the member to complete the application.
• Gather necessary documents, assemble loan file, issue preliminary disclosures (IL, NJ, FL) with related fees and prepare loan application for processing.
• Advise members of steps and normal timeframes in the loan process, including setting expectations for time-critical events, rates, fees, APR and other important elements of financing.
• Cross-sell additional credit union products and services that complement and enhance the member’s financial well-being.
• Stay in contact with applicants throughout the loan process to update them on the status of their loan application and resolve any issues.
• Manage multiple loan applications and deadlines efficiently while ensuring a smooth process for members and PSFCU.
• Coordinate with processing, underwriting, and closing teams to meet the scheduled closing date.
• Understand the Real Estate industry, home purchase market, and life cycle.
• Coach and counsel members in the nuances of home purchase and refinance loans.
• Possess knowledge of mortgage program guidelines for credit union approved mortgage loan products, strong understanding of Loan Estimate and Closing Disclosure requirements as outlined in TRID, interest rates and APR.
• Comply with federal, state, and local laws as well as credit union policy related to Fair Credit, Equal Housing Opportunity, Truth in Lending and the Home Mortgage Disclosure Act throughout the mortgage application process.
• Organize, plan, develop, and deliver home buying seminars to both Realtors and Members.
• Keep accurate records, track loan statuses, and stay organized to manage a high volume of members and documentation.
• Perform any other duties or responsibilities as required or assigned.

Requirements

• Minimum of 2-3 years of 1st mortgage lending sales experience including both purchase and refinance loans required.
• Excellent verbal and written communication and relationship-building skills.
• Comprehensive knowledge of mortgage products and lending regulations.
• Self-motivated and detail-oriented.
• Fluent in verbal and written Polish language.

Skills

• Mortgage lending sales
• Relationship-building
• Communication (verbal and written)
• Mortgage product knowledge
• Lending regulations knowledge
• Polish language proficiency

Experience Level

• 2-3 years of 1st mortgage lending sales experience

Salary/Compensations

• $43,000 - $54,000 per year

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Plans
• Life Insurance Plans
• Tuition Reimbursement
• Pet Insurance
• Generous Paid Time Off policy including Vacation, Personal and Sick Time
• Birthday Day off

About the Company

• Polish & Slavic Federal Credit Union is committed to supporting employees’ overall wellbeing by providing valuable benefits.

Equal Opportunity

• AN EQUAL OPPORTUNITY EMPLOYER