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About the Role

We are seeking a highly analytical and strategic Product Manager to own and evolve a portfolio of sales enablement products while helping shape the near- to mid-term product strategy and future investment priorities. This individual will evaluate seller needs, business priorities, vendor and enterprise platform roadmaps, and emerging technologies—including Generative AI—to identify high-value opportunities and translate them into actionable product roadmaps and investment recommendations.

Responsibilities

Own and evolve a portfolio of sales enablement products.
Help shape the near- to mid-term product strategy and future investment priorities.
Evaluate seller needs, business priorities, vendor and enterprise platform roadmaps, and emerging technologies.
Identify high-value opportunities.
Translate opportunities into actionable product roadmaps and investment recommendations.
Evaluate opportunities and tradeoffs across third-party and enterprise platforms.
Quantify potential business value.
Develop evidence-based recommendations.
Influence cross-functional stakeholders from opportunity identification through implementation.
Synthesize complex information and communicate clear recommendations to senior leaders.

Requirements

Highly analytical and strategic.
Structured problem solver who thrives in ambiguity.
Combines strong product judgment with analytical and business acumen.
Able to synthesize complex information.
Able to communicate clear recommendations to senior leaders.

Skills

Generative AI

Location

Virtual
Onsite
Hybrid

Work Type

Hybrid
Onsite
Virtual

Salary/Compensations

Competitive base salaries
Bonus incentives

Benefits

6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

Global Commercial Services (GCS) continues to invest in the products and experiences that enable sales colleagues to deliver exceptional customer experiences and drive business growth.
The Sales Tools Enablement Products team owns the near- to mid-term strategy, development, and evolution of the enablement products that power the seller experience across third-party products, enterprise platforms, and internally developed solutions.
At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
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