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About the Role

Citizens is seeking dedicated Mortgage Loan Officers to proactively identify, build, and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. You will be responsible for interviewing new and existing customers to determine their loan needs and advising them on appropriate products, terms, and pricing, while gathering any additional required information. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives.

Responsibilities

Go above and beyond for customers - Aspire to deliver outstanding customer service
Drive sales through service - Achieve sales and referral goals by developing a positive customer experience
Build book of business - Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success
Maximize personal productivity - Desire to improve personal efficiency through attention to detail, self-motivation, and adaptability to achieve branch and personal goals
Grow your own capabilities - Actively participate in opportunities to expand knowledge, influencing and interpersonal skills

Requirements

Two plus years of retail residential mortgage sales experience
Documented residential mortgage loan volume in the past 12 months of $8 million (minimum)
Established relationships with local referral networks
Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences
Strong computer skills and experience using laptop technology
Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.

Work Type

Full-time

Experience Level

Two plus years

Education Level

BA/BS degree preferred or equivalent experience in residential mortgage sales

Salary/Compensations

Commissioned based. Individuals in this role have historically earned between $100,000.00 - $250,000.00 per year, based on performance and productivity against commission plan parameters.

Benefits

Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs
Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States.

About the Company

Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally.
We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.
Citizens is honored to be a top Lender in the Mortgage sector and is passionate about growing our market share in the states we currently operate.

Equal Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism.
Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer