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About the Role

The Business Support Executive provides administrative, procurement, and operational support to the Heathrow contract. This role ensures the effective management of uniforms, operational equipment, suppliers, purchasing processes, and business administration activities within a fast-paced operational environment. The position supports leaders and frontline teams by maintaining stock availability, coordinating suppliers, managing purchasing and invoicing, and ensuring smooth day-to-day business support.

Responsibilities

Raise purchase requisitions and purchase orders in accordance with company procedures.
Track purchase orders through to completion, ensuring timely delivery of goods and services.
Liaise with suppliers regarding orders, deliveries, pricing, and outstanding documentation.
Support the identification, onboarding, and management of suppliers in partnership with Procurement.
Maintain purchasing records and supplier information.
Assist with cost control and budget tracking activities.
Validate supplier invoices against purchase orders and receipts before submission for payment.
Manage the ordering, receipt, storage, and distribution of employee uniforms.
Maintain accurate records of uniform allocation and stock levels.
Monitor uniform usage and forecast future requirements.
Ensure adequate stock levels of operational consumables and office supplies.
Conduct periodic stock checks and investigate discrepancies.
Coordinate the ordering, deployment, tracking, and replacement of PRM operational equipment.
Maintain equipment records and asset registers.
Arrange equipment servicing, maintenance, repairs, and replacements with suppliers and contractors.
Monitor equipment availability and escalate shortages or operational risks.
Support the management of PDA devices and other operational technology.
Provide day-to-day administrative support to the Heathrow contract leadership team.
Prepare reports, presentations, spreadsheets, communications, and business documents.
Manage filing systems and maintain operational records.
Coordinate meetings, prepare agendas, capture actions, and distribute minutes.
Support governance meetings and contract reporting requirements.
Maintain records relating to equipment, suppliers, purchasing, and operational activities.
Support onboarding activities for new employees, including uniform, equipment, and administrative requirements.
Assist employees with business support queries.
Coordinate communications and briefing materials.
Liaise with operational teams, suppliers, customers, airport stakeholders, and contractors to ensure service continuity.
Coordinate materials, resources, and logistics for contract events, training sessions, inductions, roadshows, and engagement activities.
Manage the ordering and distribution of promotional and event-related materials.
Support the delivery of employee engagement and customer-facing initiatives.
Maintain accurate records to support audit, compliance, and contractual requirements.
Ensure purchasing, equipment, and supplier processes comply with company policies.
Support operational compliance through effective record keeping and administration.
Promote a safe, compliant, and professional working environment.

Requirements

Previous experience in an office administration, business support or similar role.
Strong organisational and time-management skills.
Excellent attention to detail and accuracy.
Good written and verbal communication skills.
Ability to work effectively both independently and as part of a team.

Skills

Microsoft Office
Word
Excel
Outlook
Teams

Location

Heathrow

Work Type

Full-time

Salary/Compensations

COMPETITIVE

Benefits

24/7 GP for employee and immediate family
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work employee app (discounts, gift cards, cashback, exclusive offers, resources on various life topics, urgent support services)

About the Company

ABM is one of the world’s largest providers of integrated facility services, focused on creating a cleaner, healthier, and more sustainable world.
ABM provides essential services across a wide range of industries including commercial office buildings, schools, airports, hospitals, data centres, manufacturing plants, distribution centres, and entertainment venues.
In the UK, ABM services iconic sites with over 10,000 team members.
For more information, visit www.abm.co.uk.

Equal Opportunity

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
Proud members of the Armed Forces Covenant Employer Recognition Scheme.