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About the Role
Rippling is seeking a Senior Sales Strategy & Operations Manager to own strategy, analytics, and operational execution for Core Sales teams. This role is ideal for a builder who thrives in ambiguity, enjoys creating structure, and is comfortable moving between high-level strategy and detailed execution. The individual will elevate the output and impact of the Sales Strategy & Operations team by setting a high bar for analytical rigor, technical excellence, and stakeholder partnership. This role serves as a critical extension of the Director, helping scale the function while maintaining deep ownership of outcomes in a fast-paced, multi-product SaaS environment.
Responsibilities
- Act as a primary strategic and operational business partner to the Director of Sales Strategy & Operations and Core Sales leadership.
- Own the operational cadence of the business, including planning cycles, performance reviews, and executive-level readouts.
- Translate complex, ambiguous business questions into structured analyses, clear insights, and actionable recommendations.
- Influence decision-making across senior leadership by clearly articulating trade-offs, risks, and opportunities.
- Build and own key models related to capacity, quotas, coverage, forecasting, and performance management.
- Develop and maintain monthly and quarterly reporting, including KPI dashboards and deep-dive analyses.
- Lead ad hoc analyses to uncover growth opportunities, efficiency gains, and problem areas across the sales funnel.
- Set segment-, team-, and AE-level quotas and ensure accurate performance measurement and reporting.
- Own end-to-end delivery of cross-functional initiatives across Sales, Revenue Operations, Finance, Product, and Marketing.
- Translate ambiguous business questions into clear requirements, execution plans, and success metrics.
- Drive alignment on scope, timelines, dependencies, and trade-offs; proactively unblock issues to keep programs moving.
- Design and implement scalable sales processes, operating rhythms, and system changes in partnership with Revenue Operations.
- Lead sales-facing operational planning for new product launches, including coverage, capacity, and performance impact assessment.
Requirements
- 5+ years of experience in Sales Strategy, Sales Operations, Revenue Operations, or a related field.
- Demonstrated experience building and scaling strategy or operations functions in fast-paced, high-growth environments.
- Strong technical and analytical skillset with advanced proficiency in Excel, SQL, BI tools, and Salesforce.
- Comfort operating at all levels—from detailed, hands-on analysis to executive-level communication.
- Deep understanding of sales strategy, sales operations, and the interdependencies across GTM teams.
- Exceptional stakeholder management skills, with the ability to influence and align partners across the organization.
- Track record of delivering measurable business impact through both strategic thinking and tactical execution.
Skills
- Excel
- SQL
- BI tools
- Salesforce
- Python
- R
Location
- US-based
Work Type
- Office-based
- In-office
Experience Level
- Senior
Education Level
- Bachelors / Masters in Math, Economics, CS or Data Science or related fields preferred
Salary/Compensations
- Competitive salary + benefits + equity
Benefits
- Competitive salary + benefits + equity
About the Company
- Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
Equal Opportunity
- Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com