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About the Role
The Brand Expert will maintain visual merchandising standards, ensure product displays are fully stocked and inviting, and support in-store events and promotions. This role involves collaborating with store management and teammates to meet sales goals, track performance, and share customer feedback. Additionally, the Brand Expert will stay current on new launches, brand guidelines, and product education to deliver accurate and inspiring consultations.
Responsibilities
- Maintain visual merchandising standards
- Ensure product displays are fully stocked and inviting
- Support in-store events and promotions
- Collaborate with store management and teammates to meet sales goals
- Track performance
- Share feedback from customers
- Stay current on new launches, brand guidelines, and product education
- Deliver accurate and inspiring consultations
Requirements
- Prior experience in beauty, cosmetics, or luxury retail is preferred but not required
- Availability to work retail hours, including evenings, weekends, and holidays, as required by store needs
- Comfort working in a fast-paced, on-site retail environment
- Ability to stand for extended periods
Skills
- Customer experience
- Retail skills
- Client consultation
- Sales
- Service-oriented communication
- Brand representation
- Brand presentation
- Storytelling
- Product demonstration
- Adherence to visual merchandising standards
- Makeup expertise
- Beauty expertise
- Ability to perform basic applications
- Ability to explain product benefits
- Ability to tailor recommendations to diverse skin tones and preferences
- Collaboration
- Professionalism
- Working effectively with store teams
- Following company policies
- Reliably meeting schedule and performance expectations
- Strong interpersonal skills
- Strong communication skills
- Ability to build rapport quickly
- Ability to engage with a wide range of customers
Location
- On-site retail environment
Work Type
- Full-time
- Retail hours
Experience Level
- Preferred but not required experience in beauty, cosmetics, or luxury retail
Benefits
- Gratis
- Training