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About the Role
The Director of Clinical Operations and Quality works under the guidance of the Chief Medical Officer to oversee, coordinate, and manage clinical operations across OASAS, OMH, and DOH clinical programs. This role acts as a key operational and clinical liaison, ensuring evidence-based, trauma-informed, person-centered services are delivered consistently across all residential and outpatient levels of care.
Responsibilities
- Develop, implement, and evaluate evidence-based clinical programming across clinical programs under the CMO's guidance.
- Develop and implement clinical programming and standards of care for various programs including OASAS residential and outpatient substance use treatment, OMH community residences, OMH PROS program, and OMH community mental health clinics.
- Ensure clinical treatment teams utilize assigned clinical documentation, evidence-based practices, and clinical pathways aligned with organizational goals.
- Organize and oversee regular multi-disciplinary case conferences, providing facilitation, guidance, and clinical expertise.
- Oversee the implementation and maintenance of targeted treatment teams at each program.
- Oversee the development of clinical schedules for group programming and ensure adherence to schedules and evidence-based curriculum.
- Provide onboarding and ongoing refresher training to clinical staff in evidence-based practices.
- Participate in compliance adherence and audit preparation, assisting the CMO and compliance teams with data review and program outcome evaluation.
- Collaborate with compliance leads to ensure internal and external compliance requirements are met.
- Monitor clinical program fidelity, consistency, and standardization across sites.
- Assist in collecting, analyzing, and reporting clinical outcome data and participate in quality improvement initiatives.
Requirements
- Familiarity with OASAS / OMH regulations and those of other relevant bodies.
- Experience in SUD treatment and program development, implementation, and quality improvement.
- Great organization skills.
- Ability to multi-task in a challenging environment.
- Great leadership skills.
- Effective communication skills.
- Excellent time management.
- Ability to work under pressure.
- Must be punctual and dependable.
- Computer efficient.
- Requires travel to all OASAS residential locations.
- Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
- Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.
Skills
- Leadership
- Initiative
- Ethical Practices
- Judgment
- Relationship Management
- Emotional Intelligence
- Professional Boundaries
- Global and Cultural Awareness
- Critical Evaluation
- Problem Solving
- Decision Making
- Communication
- Teamwork
- Crisis Management
- Technical Capacity
- Motivational interviewing
- CBT
- Trauma informed care
Location
- Ronkonkoma, NY 11779
Work Type
- Full Time
- Onsite
Education Level
- Graduate Degree
- Masters Degree in Social Work or Mental Health Counseling required
- Active licensure in the state of NYS required: LCSW or PhD preferred
Salary/Compensations
- $185,000.00 - $200,000.00
About the Company
- This job requires travel to all OASAS residential locations.
- This role routinely uses standard office equipment such as computers, phones, and photocopiers.