About the Role
Create a strength-based, trauma-informed environment and provide ongoing management, direction, and support to up to 4-5 Coaches in building relationships with young people and helping them progress towards their goals. Perform a variety of supervision and management of daily duties.
Responsibilities
- Responsible for weekly supervision of all department staff.
- Responsible to fill in, as needed, for vacant positions.
- Support Coaches in their efforts to build relationships with young people, including sharing effective engagement techniques.
- Guide Coaches to use Motivational Interviewing techniques to develop and follow action plans with young people.
- Support Coaches with the academic and career development goal-setting process.
- Help Coaches navigate the DOE and other systems, as needed.
- Help Coaches prevent and navigate crises, as they arise.
- Monitor the progress Coaches are making with young people through regular supervision sessions.
- Acknowledge and celebrate Coaches’ strengths and progress.
- Identify areas for growth.
- Provide appropriate skill development opportunities.
- Conduct team meetings with Coaches and facilitate relevant conversations.
- Meeting with young people and assigning Coaches.
- Matching young people to new Coaches, as needed.
- Working collaboratively with other professionals, such as foster care staff, school administrators, guidance counselors, etc., as needed.
- Participating in all Coach hiring.
- Working collaboratively with other staff and system providers driving towards similar goals in a coordinated fashion.
- Helping staff facilitate peer groups, which can focus on skills such as healthy communication, positive peer relationships, dealing with peer pressure, and service learning.
- Working with the Program Director to conduct outreach to outside community agencies and provide direction to all program staff.
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- An employee in this position is regularly required to stand; walk, use hands and fingers, handle, or feel objects; reach with hands and arms; talk and listen, and taste or smell.
- The employee frequently is required to walk.
- The employee is occasionally required to keep balance and stoop, kneel, crouch, or crawl.
- The Coach Supervisor must be able to use a computer and able to learn software programs.
- The Coach Supervisor is required to operate a fax, copier, scan, and other office equipment.
- The Coach Supervisor needs to be able to speak, read and write fluently in the English language.
- The Coach Supervisor must be able to write in the English language using correct spelling, grammar, punctuation, etc.
- The Coach Supervisor may frequently lift 0-25 lbs., occasionally lift 25-50 lbs., and rarely lift over 50 lbs.
- Coach Supervisor may frequently push/pull 0-25 lbs. of force, occasionally push/pull 26-45 lbs. force, and rarely push/pull over 45 lbs.
- The Coach Supervisor will be required to sit, stand and walk throughout the work day.
- The Coach Supervisor may occasionally stoop.
- The Coach Supervisor may occasionally kneel.
- The Coach Supervisor may occasionally crouch.
- While performing the duties of this job, the employee frequently works in an office environment.
- The noise level in the work environment is usually moderate due to talk and movement of the program participants and other co- workers.
- The noise level can increase on occasion due to yelling or screaming by the participants of the programs.
Skills
- Motivational Interviewing techniques
- Computer proficiency
- Proficiency with office equipment (fax, copier, scanner)
- Fluent English communication (speaking, reading, writing)
- Writing with correct spelling, grammar, and punctuation
Location
- East Elmhurst, NY 11369
Work Type
- Full-time
Experience Level
- Supervisory experience
- 5 years’ experience in the Education field
- Two years supervisory experience
Education Level
- Master’s Degree
- BA/BSW
Salary/Compensations
- $67,000.00 - $70,000.00
