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About the Role
The Sales Development Manager, New York, is responsible for growing Meliá Hotels International's corporate travel revenue in the greater New York metropolitan area and across assigned national accounts. This role requires a hunter mindset combined with consultative account management skills, targeting North American corporations and TMC partners.
Responsibilities
- Drive new business development across the Strategic and Advance account tiers
- Execute the annual RFP process for all assigned accounts
- Implement Systematic Account Management (SAM) principles across the assigned portfolio
- Maintain Salesforce CRM as the primary tool for account management
- Execute the individual Action Plan on time and to completion
- Develop and grow the Advance account pipeline
- Represent MHI at key industry events
- Coordinate with MHI properties globally to align hotel capabilities with client travel needs
- Support small-to-midsize corporate group business across the territory
- Provide regular reporting to the Head of Corporate Travel Sales on account performance, pipeline status, and market intelligence
Requirements
- 4–7 years of experience in corporate hotel sales, TMC business development, or B2B travel technology sales
- Proven track record of new account acquisition and market penetration in competitive corporate travel environments
- Deep familiarity with the New York corporate travel landscape
- Proficient in Salesforce CRM
- Experience with Cvent, Lanyon, or similar RFP and sales intelligence platforms
- Strong understanding of the corporate RFP process and preferred hotel programs
- Excellent communication, presentation, and relationship management skills
- Entrepreneurial mindset — self-managed, initiative-driven, and highly accountable
Skills
- Salesforce CRM
- Cvent
- Lanyon
- RFP process
- Consultative account management
- New business development
- Account management
- Relationship management
- Communication
- Presentation
Location
- New York
Work Type
- Full-time
Experience Level
- 4-7 years
Benefits
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
About the Company
- The world is yours with Meliá. Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.
- At Meliá we are all VIP
- At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies.
- We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age.
- We believe that diversity and inclusion among our employees are essential for our success as a global company.
- Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is 'Towards a sustainable future, from a responsible present'. Thanks to all our collaborators, we make it possible.
Equal Opportunity
- Meliá Hotels International is committed to equal opportunities between women and men in the workplace.
- We prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
- We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age.
- Diversity and inclusion among our employees are essential for our success as a global company.