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About the Role
Join the Future of Autonomous Vehicles! We're hiring Remote Assistance Operators to help monitor and support autonomous (self-driving) vehicles in real time. This is a great opportunity to join a rapidly growing autonomous vehicle company and work with cutting-edge technology.
Responsibilities
- Monitor autonomous vehicles using live camera feeds
- Respond to vehicle issues using remote system tools
- Document events and interventions in Google Sheets and Notion
- Review completed trips and report unusual events
- Track operational performance and metrics
- Communicate important updates during shift handoffs
- Participate in Root Cause Analysis (RCA) discussions
Requirements
- At least 1 year of experience in dispatch, technical support, fleet operations, teleoperations, systems monitoring, or a similar role
- Experience troubleshooting technical issues
- Comfortable monitoring multiple live camera feeds
- Experience using Jira, YouTrack, or similar ticketing systems
- Basic understanding of U.S. traffic laws
- Clean driving record
- Strong communication, organization, and attention to detail
Skills
- Dispatch
- Technical support
- Fleet operations
- Systems monitoring
- Troubleshooting
- Jira
- YouTrack
- Communication
- Organization
- Attention to detail
Location
- Austin, TX
Work Type
- Onsite
- Full-Time
Experience Level
- 1 year of experience
Salary/Compensations
- $24.00–$25.00 per hour
Benefits
- Competitive pay
- Full-time schedule
- Work with cutting-edge autonomous vehicle technology
- Gain valuable experience in the rapidly growing self-driving vehicle industry
- Opportunity to work with an innovative and expanding team
About the Company
- Rapidly growing autonomous vehicle company
- Innovative and expanding team