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About the Role
This is an Associate-level role within Global Client Relations, based in London, supporting the Middle East Sales Team. You will collaborate closely with colleagues in London and Abu Dhabi.
Responsibilities
- Serve as a dedicated point of contact for all day-to-day client inquiries.
- Maintain CRM system with client records, activity, and pipeline.
- Coordinate ad hoc requests and ongoing reporting to senior management, including annual business plans and monthly/quarterly review packs.
- Support the Middle East Sales team on projects impacting existing clients and prospective pipeline.
- Work with internal stakeholders on strategic initiatives to improve team efficacy.
- Manage the client onboarding process by providing support and direction for complex investor transactions.
- Coordinate prospect/client portfolio reviews, operational due diligence meetings, RFP and DDQ completion, roadshows, outreach campaigns, annual conferences, client update calls, and trade reconciliations.
- Deliver customized, standardized, and ad-hoc reporting to the Middle East client base.
- Direct ongoing client subscription and redemption processes, ensuring timely and accurate communication of flows.
- Organize and implement new commercial agreements and maintain existing ones (Intermediary, Rebate, Platform, Custody agreements, etc.).
- Coordinate client restriction list implementation, trade error notification, and side letter attestation processes in conjunction with the Man Compliance team.
Requirements
- Bachelor's degree with 4+ years of experience in client service, client relations, investor relations, or investment operations within a financial services firm.
- Prior exposure to Middle Eastern clients or markets is advantageous.
- Arabic language skills are beneficial but not required.
- A strong cultural awareness and appreciation of Middle Eastern business customs, relationship-building etiquette, and communication styles.
- Ability to engage sensitively and effectively across diverse client profiles.
- Familiarity with AI tools and a curiosity to leverage emerging technologies.
- Strong interpersonal skills with the ability to build and maintain effective working relationships with clients, prospects, and colleagues at all levels.
- Excellent organizational and time management skills.
- Ability to thrive in a high-pressure, fast-paced, and high-volume environment.
Skills
- Broad interest in active alternative asset classes, spanning systematic and discretionary strategies across public equity and fixed income (long-only and hedge funds), managed futures, and private credit.
- Working towards, or a strong interest in pursuing, CFA or CAIA qualifications.
- Curiosity to leverage emerging technologies to enhance client servicing, reporting, and operational efficiency.
- Strong interpersonal skills.
- Excellent organizational and time management skills.
Location
- London
- Abu Dhabi
Work Type
- Full-time
- Flexible working arrangements
Experience Level
- 4+ years of experience
Education Level
- Bachelor's degree
- CFA or CAIA qualifications (pursuing or interest)
Benefits
- Competitive holiday entitlements
- Pension/401k
- Life and long-term disability coverage
- Group sick pay
- Enhanced parental leave
- Long-service leave
- Private medical coverage (location dependent)
- Discounted gym membership options (location dependent)
- Pet insurance (location dependent)
- Two annual 'Mankind' days of paid leave for community volunteering
About the Company
- Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via its Systematic, Discretionary and Solutions offerings.
- Powered by talent and advanced technology, its single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives.
- Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals.
- Headquartered in London, Man Group manages $253.6 billion* and operates across multiple offices globally.
- Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index.
Equal Opportunity
- Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.
- Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.