About the Role
CRA’s Forensic Services practice supports companies’ commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct, and non-compliance. We are noted for deploying cross-trained teams of forensic professionals to assist our clients in gaining deeper insights and greater value more quickly. We provide accounting and forensic services as well as cybercrime investigation services. The Forensic Services practice is seeking a Client Relations Coordinator to support and grow our strategic alliance partner program. This individual will work directly with the Practice's Alliance Partnership Lead to cultivate relationships with technology partners, coordinate business development initiatives, and help identify opportunities that drive market growth. The Client Relations Coordinator will serve as the primary day-to-day contact for many of our alliance partners, ensuring consistent communication, coordinating joint initiatives, and helping transform partner relationships into new business opportunities. This role is ideal for someone who enjoys building relationships, managing multiple initiatives, and working in a fast-paced consulting environment.
Responsibilities
- Support the day-to-day management of strategic alliance partner relationships.
- Schedule and coordinate recurring meetings with internal stakeholders.
- Maintain regular communication with alliance partners to strengthen relationships.
- Coordinate joint marketing campaigns, webinars, conferences, and other marketing activities.
- Track partner-generated opportunities and ensure timely follow-up.
- Assist with developing business development plans for strategic markets.
- Maintain CRM records, pipeline reports, and partnership metrics.
- Prepare presentations, dashboards, meeting materials updates.
- Research prospective alliance partners, market trends, and emerging technologies.
- Coordinate onboarding activities for new alliance partners.
- Collaborate with business development team to maximize success with clients, partnerships and potential markets.
- Represent the practice during partner meetings and industry events when appropriate.
Requirements
- Bachelor's degree in Business, Marketing, Communications, Technology, or a related discipline.
- Approximately 2–5 years of experience in business development, account management, marketing, consulting, or relationship management.
- Excellent verbal and written communication skills.
- Strong organizational and project management abilities.
- Ability to build professional relationships with both internal and external stakeholders.
- Strong attention to detail and ability to manage multiple priorities simultaneously.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Experience with Salesforce or another CRM platform is preferred.
- Interest or experience in cybersecurity, digital forensics, eDiscovery, SaaS, or professional services is a plus.
- Highly organized with exceptional follow-through.
- Comfortable communicating with senior leaders and external partners.
- Naturally curious and proactive in identifying opportunities.
- Strong interpersonal skills and a collaborative mindset.
- Self-motivated with the ability to work independently while supporting a team environment.
- Resume – please include current address, personal email and telephone number.
- Cover letter (optional) – please describe your interest in CRA and how this role matches your goals.
Skills
- Business development
- Account management
- Marketing
- Consulting
- Relationship management
- Communication skills
- Organizational abilities
- Project management abilities
- Building professional relationships
- Attention to detail
- Managing multiple priorities
- Microsoft Office
- Excel
- PowerPoint
- Salesforce
- CRM platform
- Cybersecurity
- Digital forensics
- eDiscovery
- SaaS
- Professional services
- Follow-through
- Communicating with senior leaders
- Interpersonal skills
- Collaborative mindset
Location
- United States
Work Type
- Hybrid
Experience Level
- 2-5 years
Education Level
- Bachelor's degree
Salary/Compensations
- $70,000 - $85,000
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with employer match
- Life insurance
- Disability insurance
- Paid time off (vacation, sick leave, holidays)
- Paid parental leave
- Wellness programs
- Employee assistance resources
- Commuter benefits
- Robust skills development programs
- 100 hours of training annually
- Career mentoring
- Performance coaching
- Leadership opportunities
- Collaboration opportunities
- Wellness programming to support physical, mental, emotional and financial well-being
- In-house immigration support for foreign nationals and international business travelers
About the Company
- CRA is a leading global consulting firm that provides independent economic and financial analysis behind litigation matters, guides businesses through critical strategy and operational issues to become more profitable, and advises governments on the economic impact of policies and regulations.
- Our two main services – economic and management consulting – are delivered by practice groups that focus on specific areas of expertise or industries.
Equal Opportunity
- Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.
