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About the Role
Vernon Downs is seeking a Lead Casino Teller to ensure all activities in the Cage Department are performed accurately and efficiently, in accordance with all applicable laws, regulations, and company policies. This role involves overseeing cage operations, managing front-line associates, and ensuring quality systems operations.
Responsibilities
- Provide excellent guest service to both internal and external guests.
- Actively support the company culture of creating a fun and entertaining experience for internal and external guests.
- Oversee all aspects of cage duties, including count room, end of day drop, and day-to-day operations within the cage areas.
- Manage the morale and direction of all front-line associates.
- Ensure the quality of systems operations in all department areas by communicating with all levels of systems users and offering direction and assistance, as needed.
- Routinely inspect all supported equipment, identifying potential problems and repairing same.
- Facilitate the flow of information throughout the Systems Department by attending regularly scheduled departmental meetings.
- Perform other duties as assigned.
- Directly supervise the activities of the Cage and indirectly supervise the activities of all systems of property.
- Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Interview, hire, and train associates.
- Plan, assign, and direct work.
- Address complaints and resolve problems.
Requirements
- High School diploma or GED required.
Work Type
- full-time
Education Level
- High School diploma or GED
- Some college courses in Banking and Finance or related area preferred.
Benefits
- Medical
- dental
- vision
- life
- generous 401k plan
- paid time off
- holiday pay
- meal discounts
- numerous other perks
About the Company
- Vernon Downs offers a fun and family-oriented workplace.