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About the Role

This role sits at the heart of Minor Figures' Foodservice channel, leading strategic partnerships across national distribution and contract catering. You will own key national accounts, drive growth across major Contract Catering groups, and develop strategies to unlock sustainable growth and strengthen relationships. The role combines strategic account management with customer development, negotiation, and cross-functional collaboration to deliver exceptional customer experiences and ambitious growth.

Responsibilities

Own and grow strategic national distributor partnerships, delivering against sales, distribution, and profitability targets.
Develop and execute joint business plans with key customers to drive sustainable long-term growth.
Build and maintain strong relationships with senior stakeholders across national distributors and major Contract Catering groups.
Identify and secure new national business opportunities across Contract Catering and major OOH, HORECA markets.
Drive distribution, availability, and rate of sale across national accounts.
Lead commercial negotiations, annual business planning, and customer reviews.
Deliver impactful customer activation programmes to drive awareness and sales.
Build a robust pipeline of future opportunities while retaining and growing existing partnerships.
Work cross-functionally with Marketing, Supply Chain, Finance, and Operations to ensure outstanding execution and customer satisfaction.
Represent Minor Figures at industry events, customer meetings, and trade exhibitions.

Requirements

Commercially driven with an understanding of how to grow accounts and deliver against targets.
Highly organised with the ability to manage multiple workstreams.
Relationship-led with confidence working with stakeholders at all levels.
Proactive and hands-on, taking ownership without needing constant direction.
Comfortable in Coffee and Foodservice environments.
Experience working with the UK's largest Foodservice distributors, Contract Caterers, and HORECA customers.
Comfortable within coffee-led environments.

Skills

Strategic account management
Commercial leadership
Customer development
Negotiation
Cross-functional collaboration
Relationship building
Pipeline management
Market analysis

Location

UK (field-based)
London E17 (HQ)

Work Type

Field-based
Work from home
Hybrid

Experience Level

Senior

Benefits

Option to buy shares in the company
25 days of annual leave + bank holidays
Up to 5 days annual leave rollover
1 additional day off to protest, volunteer, or attend a demonstration
EquipsMe Health Insurance
Free membership for you and your family on the ‘Calm’ app
Parental Leave Policy
Pension scheme NEST
Plenty of coffee and oat milk
Vegan lunch & snacks when in the office
30% staff discount on all orders
Cycle to work scheme
Parking permit available

About the Company

Minor Figures focuses on creating innovative, plant-based products for a more delicious future.
Our signature Barista Oat range is found in over 10,000 independent coffee shops globally.
Products are available in thousands of stores across 4 continents.
B Corp Certified since 2022.
We value individuality, diversity, creativity, and bold thinking.

Equal Opportunity

We are committed to cultivating and maintaining a culture that is inclusive and diverse.
We celebrate differences and continually support all members of our company to be proud of who they are.
We pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class.
We hire the best people based on an evaluation of their abilities and effectiveness.