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About the Role
Provide professional support to customers in the restaurant and work closely with the Restaurant Manager to help the business succeed.
Responsibilities
- Provide an enjoyable restaurant experience for everyone.
- Ensure all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction and take appropriate action.
- Establish and maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
Requirements
- Good friendly manner.
- Good interpersonal skills.
- Willing to learn.
Work Type
- Part-time
Benefits
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 week after 2 years’ service and 6.6 weeks after 5 years’ service.
- Non-contractual bonus at Christmas, based on the profit of the company.
- Defined Contribution Pension Plan.
- One day holiday (pro-rata) added for 100% attendance after one year's service.
- Made A Difference Scheme (M.A.D) reward scheme for outstanding customer service.
- Learning & Development opportunities.
- Leave work early on your birthday after 6 months service (if it falls on a contracted day to work).
- £25 Squires gift voucher on your birthday after 2 years service.
- Cycle2work scheme after 1 year's service.
- Child's first day at school leave after 1 year's service.
- Choice of one tree or shrub up to the value of £50 retail annually or £50 towards RHS annual membership after 1 year's service.
- Employee Assistance Programme (EAP) after 2 years service.
- Reduced contracted hours with same pay for final 3 months before retirement after 15 years service.
- Free Parking.
About the Company
- Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire.
- Since 1936 the purpose of our business has been the happiness of those who work in it.
- We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail.
- We want our staff to enjoy working with us in a friendly, energetic customer focused environment.