Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Operations is the central cog of Hook where you touch every aspect of the company. By joining the team, you are entering a really varied and fast moving part of our business where you’ll work alongside other finance and operations employees. From this team, there are opportunities to develop into a specialisation or become a brilliant generalist for the business. You will report into our VP of Operations whom will facilitate your development in the role.

Responsibilities

Own and track strategic operations projects for the business, ensuring actions are accomplished and deadlines are met.
Support the Ops team with day to day aspects of running the business with a diverse range of operational topics including onboarding, hiring, internal tooling and compliance.
Support the end-to-end hiring process, from sourcing great candidates and building talent pipelines to coordinating interviews and supporting hiring managers.
Support the coordination of internal events, off-sites and team-building activities, focusing on enhancing company culture.
Create decks for the leadership team for a range of internal or external / customer facing use cases.
Assist with general office duties such as ordering supplies, managing office vendors, and ensuring the workplace runs smoothly.

Requirements

Able to get up to speed quickly and context switch with ease.
Exceptional organizational skills with the ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
Proactive problem solver with a knack for identifying challenges and turning them into opportunities.
Actively use AI in your day to day and look for ways to be more efficient using the latest technology.
Adaptable and able to pivot where necessary, staying calm under pressure when priorities shift.
High attention to detail, ensuring work is completed in its entirety.
Team player who enjoys collaborating with diverse teams and is happy to get stuck into projects regardless of area.
High energy and a positive attitude, bringing enthusiasm and positivity to work.

Skills

Project management
Business efficiency enhancement
Recruitment and talent sourcing
Event coordination
Content creation (decks)
Office management
AI and Machine Learning

Location

Liverpool Street (Office)

Work Type

Hybrid
Full-time

Experience Level

Depending on experience

Salary/Compensations

£45,000 - £65,000

Benefits

27 days holiday (option to buy and sell holiday) + bank holidays
Generous stock options
Private health insurance
Flexible monthly wellness allowance
Annual learning & development budget
Flexible working
The best equipment for everyone to work with

About the Company

We’re building the future of customer growth using AI and Machine Learning to help businesses predict revenue, drive customer loyalty, and capture value from existing customers.
We’re a Series A company ranked 33 out of 100 on the Sifted fastest growing startups.
We have raised multi-million in funding from top European and US investors.
We have an enviable list of customers including some of the fastest growing companies in the world.
We are looking for ambitious people to join our vision of changing how businesses engage with customers and building a leading workplace.

Equal Opportunity

Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues.