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About the Role

Under the general supervision of the Program Director, the Clerical Support Associate is responsible for performing clerical work in various administrative and operational areas within the clinic, supporting the mission and goals of Samaritan Daytop Village.

Responsibilities

• Communicates regularly with management and operational staff.
• Greets patients coming into the clinic.
• Performs registration and processing of all patients entering the clinic for care.
• Answers phones, screens calls, directs calls, and takes messages.
• Obtains and verifies patient insurance information including Medicaid and may seek approvals.
• Prepares and updates medical charts and records.
• Enters patient data into files and databases.
• Orders and maintains inventories of supplies for clinical and administrative operations.
• Arranges equipment maintenance and repair.

Requirements

• High School Diploma or Equivalent.
• At least one (1) year prior experience in a Clinic or Medical Office.
• Working knowledge of general office equipment, such as printers, scanners, and fax machines.
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Ability to display excellent time management skills with the ability to prioritize work and multi-task.
• Some flexibility is needed and willingness to stay past the normal shift and/or adjust the schedule to meet tight deadlines.
• Possess good written and verbal communication skills.
• Ability to maintain the confidentiality of patient records.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Skills

• Microsoft Office Suite
• EHR
• Time management
• Prioritization
• Multitasking
• Written communication
• Verbal communication
• Maintaining patient record confidentiality

Location

• New York City
• New York Area

Work Type

• Onsite

Experience Level

• 1+ year experience in a Clinic or Medical Office

Education Level

• High School Diploma or Equivalent

Salary/Compensations

• $21.97-$23.07 per hour

About the Company

• A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.
• Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ.