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About the Role

As a Family Navigator, you will make a powerful contribution to Westminster’s success by working with multi-agency teams as the first point of contact for families seeking advice and support at the Family Hub. You will proactively engage families who may not visit the Hub but could benefit from our services by organizing home visits, visiting schools, and working with GPs. You will act as a bridge between the community and our services, develop a deeper understanding of local needs, and identify opportunities to improve support. Your ultimate goal is to ensure families’ voices are heard and their members are empowered to develop confident, self-reliant, and independent lives, with a strong focus on safeguarding.

Responsibilities

Work with multi-agency teams of professionals as the first point of contact for families who come into the Family Hub for advice.
Take a proactive approach to engaging families who don’t visit the Hub but would benefit from support by organising home visits, visiting schools and working with GPs.
Act as a bridge between the community and our services.
Develop a better understanding of need and how services could be improved.
Build and maintain a detailed understanding of the services available.
Use a Whole Family approach to assessing needs.
Coordinate meetings with relevant networks of professionals.
Participate in the development of plans for families who need support.
Take a planned and structured approach to work.
Consult empathetically with family members before making referrals.
Ensure families’ voices are heard and their members are empowered to develop confident, self-reliant and independent lives.
Maintain a strong focus on safeguarding and follow relevant procedures when making referrals.
Undertake timely and accurate recording of work.
Participate in training, supervision, appraisal and own continuing development.

Requirements

Possess the skills to engage with parents and children from a wide range of backgrounds, including those who are hard to reach.
Have a good command of written and spoken English.
Have a good understanding of the Early Years Foundation Stage and Early Years Outcomes.
Have an appreciation of the needs of children and young people with SEND, and the processes used to ensure they receive appropriate levels of support.
Have a good awareness of the wider needs of parents, including their access to employment and the barriers which may prevent this.
Be capable of creating plans of action that identify positive outcomes for the families worked with.
Be a confident user of IT and the Microsoft suite of software.
Enhanced DBS Check required.

Skills

Working knowledge of another language spoken in our communities would be useful.
First level degree or relevant qualification relating to family support, health, education or social care would be desirable.

Location

88 Bravington Road, London, W9 3AL

Work Type

Full time
Part-time
Temporary up to 12 months

Experience Level

Salary negotiable depending upon experience

Salary/Compensations

£42,912 - £46,854 (part-time pro rata)

Benefits

Flexible working patterns
Agile working

About the Company

Children’s Services in Westminster City Council is a world of extraordinary stories where inspirational people are dedicated to encouraging everyone they work with to be the very best they can be.
Westminster City Council is committed to supporting Care Leavers into the workplace.
Westminster is an amazing place, home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster.
Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future.
By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice.
We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve.
We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way.
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.
The Council is a Disability Confident Employer.

Equal Opportunity

Westminster City Council is committed to supporting Care Leavers into the workplace.
Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.
If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job.
If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.