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About the Role

The Beverage Bartender will provide friendly, excellent service to every customer who approaches the bar while preparing and pouring drinks for customers and beverage servers. All functions will be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and Objectives.

Responsibilities

• Prepare drinks with proper portions and ingredients.
• Mix drinks and collect payment from guests.
• Count bank at the beginning of shift to verify necessary amounts and at the end of shift, separating room charges and comp tickets, completing paperwork.
• Take beverage orders from customers of the bar.
• Clean bar area including wiping down bar and picking up trash.
• Restock supplies during slow periods, including lifting, bending and reaching.
• Lift bar top to enter/leave bar work area (approximately 15 pounds or bending under to access area behind bar).
• Work within a narrow space – approximately four (4) to five (5) foot wide behind bar.
• Address guest with a pleasant nature at all times.
• Acquire knowledge of the casino layout and the ability to give proper directions.
• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
• Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times.
• Maintain a professional work environment with supervisors, managers and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• Complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.
• Operate dishwasher to clean glasses and store when clean.
• Prepare garnishes at end of shift as well as when needed; may include cutting/slicing fruit and similar duties.
• Carry glass racks which are approximately ten (10) to fifteen (15) pounds each.
• Keep bar stocked; beer, liquors, wines, etc., includes lifting, bending and reaching.

Requirements

• Must be 18 years of age or older upon employment.
• Knowledge of operating a cash register.
• Ability to operate the following equipment: juice guns, cutting boards, soda guns, ice machines, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, ice tea machines and other necessary equipment.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Ability to deal effectively and interact well with the customers and employees.
• Ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to stand, walk and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and members of the business community in all situations.
• Must be able to work in an environment where smoking is permitted.

Skills

• Excellent communication skills.
• Mathematical skills.
• Writing ability.
• Ability to communicate clearly in English.

Location

• Casino floor

Work Type

• Full-time

Experience Level

• 2 years previous beverage experience
• Previous customer service experience preferred

Education Level

• High School diploma or its equivalency required

Salary/Compensations

• $10.70
• Compensation is negotiable based on experience and education.

About the Company

• Seneca Gaming Corporation

Equal Opportunity

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.