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About the Role

The Culinary Attendant, EDR is responsible for maintaining food stations, ensuring products are fresh and stocked, and managing the setup, breakdown, and replenishment of food and beverage stations. This entry-level position requires politeness, knowledge, neat grooming, and the ability to interact with employees with patience and understanding, while maintaining a clean and organized work area.

Responsibilities

• Provide prompt, friendly, and courteous service of food and beverage to all casino associates.
• Demonstrate a courteous and efficient attitude.
• Report to work well-groomed and in full uniform on time.
• Have a strong understanding of the philosophy and goals associated with the EDR and be supportive of them at all times.
• Perform any duties assigned by the manager or shift manager.
• Assist all other employees in performing their duties whenever required.
• Serve all associates according to established standards of quality, answering guest’s questions, being polite and smiling at all times.
• Work in a designated area and be attentive to guests at all times and exceed guest’s expectations.
• Relay any guest complaint and/or compliment to manager or supervisor on duty.
• Adhere to food and beverage policies, procedures, and liquor laws.
• Maintain full knowledge of the menu and daily specials.
• Keep name tag clearly visible.
• Maintain clean work areas, utensils, and equipment.
• Complete production sheets and other records as required.
• Prepare food in a safe manner dictated by company standards and policies.
• Maintain strict food standards of the highest quality.
• Maintain proper food temperatures and complete HACCAP forms according to government regulations.
• Work in harmony with others under a strenuous environment.
• Greet guests as eye contact is made.
• Maintain cleanliness of uniform at all times.
• Keep station clean and free of debris at all times.
• Complete designated opening and closing side work daily and check with manager or shift manager before leaving.
• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
• Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.
• Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed.
• Hours are determined by a 24-hour schedule.

Requirements

• Must be 18 years of age or older upon employment.
• Must possess good communication skills including the ability to read, write, and speak effectively to employees as well as customers.
• Understand and comply with policies and procedures, daily memos, chemical labels, and other instructions.
• Must be able to stand, walk, and move freely for extended periods of time.
• Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, and/or loud noises.
• Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
• Work environment involves some exposure to physical risk, which requires following basic safety precautions.
• Must be able to work in an environment where smoking is permitted.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Skills

• Customer service
• Communication skills
• Food safety standards
• Information security policies

Location

• Onsite

Work Type

• Full-time

Experience Level

• Entry-level

Education Level

• High School diploma or its equivalency preferred

Salary/Compensations

• $16.00 per hour
• Compensation is negotiable based on experience and education.

About the Company

• Seneca Gaming Corporation