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About the Role

This role resides within the Life business unit's Change & Transformation team, specifically in the Individual Life & Pensions Portfolio. The team's purpose is to oversee and assure all aspects of business change and transformation delivery for the Life business, ensuring alignment with M&G's strategy. These roles are responsible for the end-to-end delivery of medium to highly complex projects, including defining business cases, project objectives, scope, resources, and expected business outcomes, along with detailed project plans. You will implement required project management methodologies and governance, providing direction and confidence to the project team and delivery partners to leverage expected benefits.

Responsibilities

Own the end to end delivery of medium to highly complex projects, identifying key business stakeholders; leading on defining business case, project objectives, scope, resources and agreed set of benefits and outcomes.
Communicate project outcomes/benefits across the organisation to garner support and buy-in, in conjunction with the Project Sponsor.
Create and maintain high quality project plans with built-in risk mitigation strategies and work packages that support delivery, ensuring responsibilities are assigned to project resources.
Evaluate delivery options and team performance, providing feedback and adjusting plans against scope, schedule, budget, risks, outcomes, and benefits.
Provide regular forecasts of future Change and BAU resources required for the project.
Provide the project team with direction and confidence to deliver, ensuring the project delivers required benefits and outcomes within specified tolerances.
Undertake regular lessons learned sessions during the project lifecycle, implementing agreed recommendations and proactively sharing lessons with the broader Project Management community.
Adhere to governance standards, including Project Change Standard and guidelines, maintaining accurate RACI and RAID logs and Service Now records.
Produce timely management information ensuring all mandatory documentation is completed and signed off at appropriate stages.
Establish appropriate governance to reflect project complexity.
Forecast future external costs, understand project cost variance drivers, and take actions to control costs or raise change control.
Monitor and report progress to impacted stakeholders, including ongoing business case viability.
Independently identify and take ownership of issues, risks, and dependencies, making recommendations to mitigate or resolve them.
Escalate appropriately to maintain progress towards project delivery and act as an escalation point on behalf of the Project Sponsor.
Complete handover to BAU and business benefits realisation activities to close projects.
Manage resource planning and motivate the project team to ensure a high standard of output, focused on customer satisfaction and delivery through developing others.
Manage relationships with required teams, including Technology, external suppliers, and other business functions, to achieve timely delivery.
Support the Lead Programme Management Officer in establishing appropriate governance and assuring the Project Change Standard is applied.
Conduct training workshops with Project Managers focused on improving project and change management capabilities.

Requirements

Significant and demonstrable track record of end to end delivery of projects.
Demonstrable experience of successfully turning around failing projects, building momentum, and buy-in to a new project.
Financial Services Experience (essential)
Risk/Regulatory Change Delivery Experience (essential)
Experience of leading business, technical, and regulatory projects, working with both internal and external stakeholders.
Experience of working in a highly controlled and regulated environment.
Working effectively with stakeholders at different levels.

Skills

Confident and effective communicator (both written and verbal) across all levels of the organisation.
Confident in facilitating medium to large sized workshops and meetings with stakeholders.
Ability to motivate, influence, and constructively challenge where appropriate.
Ability to build and maintain strong relationships across the business and with external parties including key delivery partners.
Strong organisational and planning skills with the ability to manage multiple projects, resources, priorities, and deliverables to tight deadlines.
Passionate about developing a work environment that embraces and values diversity.
Attention to detail and the ability to articulate complex ideas/concepts to stakeholders.
Ability to anticipate, prioritise, and resolve issues using problem solving and analytical skills.
Well-developed interpersonal skills, leading by example and exercising good judgment and decision making skills.
Strong programme budgetary control and financial management.
Advanced understanding and practical application of project management methodologies.

Location

Stirling
London

Work Type

Fixed Term Contract
Flexible working arrangements

Experience Level

Manager/Expert

Benefits

A valuable pension scheme of up to 18% (13% employer contributions and 5% employee contributions).
Access to Share Save and Share Incentive Plan.
Financial wellbeing and support services.
38 days annual leave (including bank holidays).
Opportunity to purchase up to five extra days of annual leave.
Time Off When You Need It policy.
Market-leading Inspiring Families policy including comprehensive support and paid parental leave (maternity, adoption, surrogacy, paternity).
Private Healthcare.
Critical Illness cover.
Life Assurance.
Additional family options for Health & Protection cover.

About the Company

At M&G, our purpose is to give everyone real confidence to put their money to work.
With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Equal Opportunity

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.
At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent.
We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.
M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions.
If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.
We are committed to providing an inclusive recruitment process.
All candidates have the opportunity to request reasonable adjustments when applying.
If you need any additional support at any stage, please contact us at: careers@mandg.com