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About the Role

As a key member of our sales team, you’ll help conjure memorable experiences for every fan who steps into our store while driving sales and upholding spellbinding visual standards.

Responsibilities

• Provide and continuously develop product knowledge.
• Replenish stock and maintain high standards of merchandising and housekeeping.
• Display good listening skills, identify customer needs and respond quickly.
• Show flexibility and willingness to meet store needs regarding hours, work, and duties.
• Adhere to all Company policies and procedures.
• Engage with groups of customers and relay product information enthusiastically and entertainingly.
• Engage with customers on photo opportunities outside the shop.

Requirements

• Previous retail experience or experience working with the public.
• Selling skills - proactively seeks out opportunities to increase sales.
• Able to communicate clearly and confidently with the public.
• Able to use own initiative.
• Enthusiasm and passion for, as well as excellent knowledge of, the Harry Potter brand.

Skills

• Product knowledge
• Merchandising
• Housekeeping
• Listening skills
• Customer service
• Flexibility
• Communication
• Sales

Location

• King's Cross Station

Work Type

• Full-time
• Onsite

Experience Level

• If a school leaver, work experience is desirable

Benefits

• Thoughtfully curated benefits

About the Company

• Warner Bros. Discovery is the stuff dreams are made of, with a vast portfolio of iconic content and beloved brands.
• Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world.
• The Studio Operations group includes areas like soundstage/backlot set rentals, events, design, culinary, construction, and landscaping.
• We inform, engage, and transport audiences to new worlds.
• We provide career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow.

Equal Opportunity

• Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences.
• Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
• If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.