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About the Role

EOS IT Solutions is seeking a highly organized and detail-oriented Order Management and Intake Project Coordinator to oversee the end-to-end intake process, ensuring efficient order flow, accurate data management, and seamless communication across stakeholders. The role focuses on improving workflows for better operational efficiency.

Responsibilities

• Manage the intake of new orders, ensuring accuracy and completeness.
• Oversee the end-to-end order lifecycle, including processing, tracking, and fulfillment.
• Liaise with customers, suppliers, and internal teams to resolve order discrepancies and delays.
• Develop and implement structured processes for order tracking and reporting.
• Build strong relationships with suppliers and service providers to ensure reliable order fulfillment.
• Collaborate with cross-functional teams, including procurement, logistics, and customer service.
• Act as the primary point of contact for order-related escalations and inquiries.
• Utilize project management tools (e.g., Jira, Google Sheets, Microsoft Office) to optimize order intake workflows.
• Identify inefficiencies and implement corrective actions to enhance processing speed and accuracy.
• Analyze key performance indicators (KPIs) and create reports for leadership insights.
• Assist in planning and executing order management projects.
• Develop structured action plans to improve intake operations.
• Monitor order-related KPIs and provide timely updates to leadership.

Requirements

• Previous experience in order management, supply chain coordination, or project coordination.
• Strong data management and reporting skills (Excel, Google Sheets, Microsoft Office).
• Ability to negotiate and communicate effectively with suppliers and stakeholders.
• Experience using project management tools (Jira or similar).
• Strong problem-solving skills and a proactive approach to issue resolution.
• Familiarity with KPIs, workflow optimization, and structured reporting.
• Experience with ISO standards and compliance.
• Background in procurement or category management is a plus.
• Strong analytical mindset with a focus on process efficiency.

Skills

• Order Management
• Intake Coordination
• Data Management
• Reporting
• Microsoft Office
• Google Sheets
• Jira
• Negotiation
• Communication
• Problem-Solving
• KPI Analysis
• Workflow Optimization
• Project Management

Location

• Onsite

Work Type

• Onsite

Salary/Compensations

• $60,000—$70,000 USD

About the Company

• EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.
• Customer satisfaction and commitment to superior quality of service are our op business priorities, along with investing in and supporting our partners and employees.
• We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Equal Opportunity

• EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.