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About the Role

The Tennis Center Desk position is responsible for welcoming and assisting members and guests, supporting daily operations like scheduling courts, managing reservations, answering questions, and supporting tennis programs. This role requires strong customer service, communication, and organizational skills.

Responsibilities

• Greet and assist members and guests.
• Available nights and weekends.
• Open the building at the start of the day.
• Manage court reservations and scheduling.
• Check in guests and process payments.
• Answer questions about courts, programs, lessons, and events.
• Communicate with instructors, players, and management.
• Respond to member and guest questions or concerns.
• Help promote tennis programs, lessons, and special events.

Requirements

• Customer service or front desk experience.
• Basic computer skills.
• Strong communication and customer service skills.
• Ability to multitask and work in a busy environment.
• Experience working in a sports or recreational facility.
• Knowledge of tennis and basic tennis rules.
• Experience with POS systems and processing payments.

Skills

• Strong customer service and communication skills.
• Basic computer and scheduling skills.
• Good organizational and multitasking skills.
• Ability to handle payments and reservations accurately.
• Knowledge of tennis and POS systems is a plus.